Specialty Crop Claims Representative
American Agricultural•Grand Rapids, MI
•$60,000 - $90,000•Remote
About The Position
American Farm Bureau Insurance Services, Inc. (AFBIS, Inc.) is looking for a Specialty Crop Claim Representative to work remotely in the Grand Rapids, MI and surrounding area. As a member of our Claims Team, you will be responsible for performing loss adjustment, pre-acceptance and quality control activities for Crop Hail and Federally Reinsured Crop Insurance products. If you are an experienced Specialty Crop Claim Representative or if you have an interest in agriculture and enjoy helping people, this might be a great opportunity for you.
Requirements
- Bachelor’s degree or 4+ years of crop insurance experience with emphasis in the claims area.
- The ability to maintain the required adjuster certifications and licenses.
- A valid driver’s license.
- The ability to read, analyze, and interpret policy information and applicable procedures.
- Computer skills including but not limited to Microsoft word and excel.
- Excellent verbal, written, and interpersonal communication skills.
- Effective problem-solving, critical thinking, analytical, organizational, multitasking, and time management skills
Nice To Haves
- Thorough understanding of Specialty Crop MPCI forms, endorsements, and approved claims adjusting procedures.
- Crop insurance experience with emphasis on the listed specialty crops.
- Knowledge of farming practices and crops typical to the territory.
Responsibilities
- Stay current on crop insurance claim procedures, focusing on specialty crops (e.g., Nursery, Whole Farm, Hybrid Seed, Fruit policies).
- Coordinate and oversee adjusters to ensure timely and accurate claim settlements across regions.
- Partner with regional supervisors to assign, track, and monitor specialty crop claims.
- Provide guidance to agents, adjusters, and insureds on policy interpretation and FCIC/MPCI guidelines.
- Train adjusters on proper loss adjustment procedures, including documentation and specialty crop requirements.
- Conduct claim adjustments and perform specialty crop quality control reviews as needed.
- Review, audit, approve, and submit claims to the Office Claims Group.
- Troubleshoot and escalate system issues while demonstrating advanced proficiency in company software tools.
Benefits
- medical, dental, vision, life, and disability insurance
- company funded cash balance pension
- 401(k) retirement plan
- Flexible Spending and Health Savings Accounts
- paid holidays, vacation, and sick time
- Employee Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
