Claims Supervisor - Crop

COUNTRY Financial•Illinois - Remote, IL

2d•$93,200 - $128,150•Hybrid

About The Position

This role provides leadership and oversight for all crop insurance claim investigations and settlements within the assigned district, ensuring accurate coverage interpretation, adherence to regulatory and company procedures, timely claim resolution, and the delivery of exceptional customer service throughout the claims process.

Requirements

Typically requires 6+ years of relevant experience or a combination of related experience, education and training.
This position allows full-time field work within the territory for this position which includes Hancock, McDonough, Fulton, Cass, Brown, Schuyler, Adams, Pike, Scott, Morgan, Sangamon, Christian, Macoupin, Greene, Jersey, Calhoun, and Montgomery counties and surrounding areas.

Responsibilities

Collaborates and coordinates to establish and achieve goals for assigned areas. Monitors and measures metrics to improve results, efficiencies and adherence to claims goals, policies and procedures. Assures consistency across claims operations for assigned areas.
Provides guidance and counsel to claims personnel with respect to the investigation, evaluation, negotiation and settlement of all crop claims.
Supervises the development of assigned staff, including succession planning and administering and monitoring employee development to align with corporate and divisional needs.
Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster.