Specialty Cheese Team Leader

Brookshire Grocery Company•Tyler, TX
•Onsite

About The Position

The Specialty Cheese Team Leader ensures specialty cheeses are prepared and displayed according to Company standards, assists with catering orders as needed, and ensures food safety and Company guidelines are followed. The role supports upper management with partner training and development, scheduling and work direction, sales and promotion review, inventory management, and department performance. It also contributes to product quality, customer service, merchandising, and maintaining a clean and safe retail environment.

Requirements

  • High school diploma or GED and at least one year of related experience, or an equivalent combination of experience and/or higher education.
  • Must be at least 18 years of age.
  • Must be at least 21 years of age to drive for Company business under the BGC Business Driver Policy.
  • Food Handler certification required.
  • Manager Food Safety certification required.
  • Intermediate knowledge of deli department operations.
  • Intermediate knowledge of in-store ordering machines and inventory management processes.
  • Basic knowledge of scheduling software systems.
  • Ability to lead and motivate others and communicate effectively with customers and partners in writing and verbally.
  • Ability to multitask and work in a fast-paced environment.
  • Ability to operate a manual or electric pallet jack and hazardous tools and equipment, including a bailer, slicer, and deep fryer.
  • Ability to read and operate digital equipment, meters, dials, and calibrated scales.
  • Ability to work with sharp-edged objects such as knives and box cutters and use precision and non-precision hand tools.
  • Ability to work safely with colleagues and promote a team environment.
  • Ability to learn new technology systems, methods, and processes.
  • Ability to work flexible schedules, including nights, weekends, and holidays.
  • Must attend work as required.
  • Physical requirements include continuously using vision and hearing, handling objects, and standing or walking; frequent strenuous finger or hand movements, bending, kneeling, squatting, or stooping; frequent pushing, pulling, maneuvering, or lifting objects up to 40 pounds; and occasional pushing, pulling, maneuvering, or lifting objects up to 75 pounds.

Responsibilities

  • Work with upper management to train and develop partners, schedule, plan, assign, and direct work.
  • Support upper management in reviewing historical sales, advertising, and promotion data; co-manage inventory using item management processes; and review profit and loss, sales, shrink, and labor data with the department manager as applicable.
  • Help maintain and improve sales performance, financial results, public relations, product quality, and work standards.
  • Enforce quality-control and food-safety standards; ensure dated products are stocked and rotated properly; and inspect prepared foods using aroma, flavor, taste, texture, and color.
  • Slice, weigh, package, and label specialty cheeses and related products; assist with catering and delivery orders.
  • Check truck inventory, unload products, and ensure accuracy of inventory, product ordering, and related paperwork.
  • Promote product sales through suggestive selling and appealing displays.
  • Greet customers, answer questions, and take orders by phone and in person with a friendly, customer-service-oriented attitude.
  • Maintain a clean, safe, and sanitary working and shopping environment by following Company safety procedures.
  • Identify potential hazards, remedy them or place appropriate warnings when reasonably possible, and report hazards that cannot be immediately remedied to a supervisor.

Benefits

  • Comprehensive medical, vision, dental, and prescription coverage.
  • Paid time off.
  • 401(k) plan with Company contributions.
  • Employee discounts.
  • Scholarships and educational support.
  • Access to a 205-acre outdoor recreation area.
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