Specialty Cheese Team Leader

Brookshire's•Tyler, TX

5d•Onsite

About The Position

Ensures specialty cheeses are prepared and displayed according to Company standards, assists with catering orders as needed, and ensures food safety and Company guidelines are followed. Works with upper management to train and develop partners, coordinate scheduling and work assignments, and review sales, promotions, inventory, and department performance. Helps maintain product quality, in-stock levels, sales performance, and safe, clean department operations. Prepares and packages specialty cheeses and related products, assists with catering and delivery orders, and provides customer service in person and by phone. The role is generally performed in a retail store and involves frequent exposure to hot and extreme cold or heat conditions, and occasional exposure to wet or slippery conditions and cleaning agents.

Requirements

High school diploma or GED and at least one year of related experience, or an equivalent combination of experience and/or higher education.
Must be at least 18 years of age.
Must be at least 21 years old to drive for Company business under the BGC Business Driver Policy.
Food Handler certification required.
Manager Food Safety certification required.
Intermediate knowledge of deli department operations.
Intermediate knowledge of in-store ordering machines and inventory management processes.
Basic knowledge of scheduling software systems.
Ability to lead and motivate others.
Ability to communicate effectively with customers and partners in written and verbal form.
Ability to multitask and work in a fast-paced environment.
Ability to operate a manual or electric pallet jack.
Ability to safely operate hazardous tools and equipment, such as a bailer, slicer, and deep fryer.
Ability to read and operate digital equipment, meters, dials, and calibrated scales.
Ability to work with sharp-edged objects such as knives and box cutters, and to use precision and non-precision hand tools.
Ability to work safely with fellow partners and promote a team environment.
Ability to learn new technology systems, methods, and processes.
Ability to work flexible schedules, including nights, weekends, and holidays.
Physical ability to continuously use close and distance vision, depth perception, or focusing; talk and hear; use hands for reaching, touching, or handling; and stand or walk.
Physical ability to frequently perform strenuous finger or hand movements; bend, kneel, squat, or stoop; and push, pull, maneuver, or lift objects up to 40 pounds.
Physical ability to occasionally push, pull, maneuver, or lift objects up to 75 pounds.
Attendance at work is required.

Responsibilities

Work with upper management to train and develop partners; schedule, plan, assign, and direct work.
Support upper management in reviewing historical sales, advertising, and promotion data.
Co-manage inventory using item management processes to maintain satisfactory in-stock levels.
May review profit and loss, sales, shrink, and labor data with the department manager.
Help maintain and improve sales performance, financial results, public relations, product quality, and work standards.
Enforce quality control and food safety standards; ensure dated products are properly stocked and rotated.
Inspect prepared foods for quality, including aroma, flavor, taste, texture, and color.
Slice, weigh, package, and label specialty cheeses and related products.
Assist with preparing catering and delivery orders.
Check truck inventory, unload products, and verify inventory, product ordering, and related paperwork.
Promote product sales through suggestive selling and appealing displays.
Greet customers, answer questions, and take orders by phone and in person while providing friendly customer service.
Maintain a clean, safe, and sanitary working and shopping environment by following Company safety procedures.
Watch for potential hazards, address them or place appropriate warning signs or devices when reasonably possible, and report hazards that cannot be immediately remedied to a supervisor.