Specialty Cheese Team Leader

Brookshire Grocery Company•Edmond, OK

4d•Onsite

About The Position

The Specialty Cheese Team Leader ensures specialty cheeses are prepared and displayed according to Company standards, assists with catering orders, and ensures food safety and Company guidelines are followed. The role works with upper management on training and developing partners, scheduling and assigning work, reviewing department performance information, and managing inventory. It also supports sales, product quality, customer service, and department work standards. The position involves handling, inspecting, packaging, labeling, and displaying specialty cheeses and related products; preparing catering and delivery orders; receiving and checking inventory; and maintaining a clean, safe, and sanitary retail environment. The Team Leader provides friendly customer service and promotes sales through suggestive selling and appealing displays.

Requirements

High school diploma or GED and at least one year of related experience, or an equivalent combination of experience and/or higher education.
Must be at least 18 years old.
Food Handler certification required.
Manager Food Safety certification required.
Intermediate knowledge of deli department operations.
Intermediate knowledge of in-store ordering machines and inventory management processes.
Basic knowledge of scheduling software systems.
Ability to lead and motivate others.
Ability to communicate effectively with customers and partners in writing and verbally.
Ability to multitask and work in a fast-paced environment.
Ability to operate a manual or electric pallet jack.
Ability to safely operate hazardous tools and equipment, including a bailer, slicer, and deep fryer.
Ability to read and operate digital equipment, meters, dials, and calibrated scales.
Ability to work with sharp-edged objects such as knives and box cutters and to use precision and non-precision hand tools.
Ability to work safely with fellow partners and promote a team environment.
Ability to learn new technology systems, methods, and processes.
Ability to work flexible schedules, including nights, weekends, and holidays.
Attendance at work is required.

Responsibilities

Work with upper management to train and develop partners, schedule, plan, assign, and direct work.
Support upper management in reviewing historical sales, advertising, and promotion data; co-manage inventory to maintain satisfactory in-stock levels; and review profit and loss, sales, shrink, and labor data with the department manager as needed.
Help maintain and improve sales performance, financial results, public relations, product quality, and work standards.
Enforce quality control and food safety standards, and ensure dated products are stocked and rotated properly.
Inspect prepared foods for quality, including aroma, flavor, taste, texture, and color.
Slice, weigh, package, and label specialty cheeses and related products; assist with catering and delivery orders.
Check truck inventory, unload products, and ensure accuracy of inventory, product ordering, and related paperwork.
Promote product sales through suggestive selling and appealing displays.
Greet customers, answer questions, and take orders by phone and in person with a friendly, customer-service-oriented attitude.
Maintain a clean, safe, and sanitary work and shopping environment by following Company safety procedures.
Identify potential hazards, remedy them or place appropriate warning signs or devices when reasonably possible, and report hazards that cannot be immediately remedied to a supervisor.