Specialty Cake Decorator

HOMELAND STORES•El Reno, OK

3d•Onsite

About The Position

Homeland is seeking a passionate Employee Owner who enjoys food, customer service, and working in a fast-paced environment. The Cake Decorator serves customers, records and fulfills cake and bakery-item requests, decorates cakes and pastries to customer and company specifications, handles transactions, and stocks bakery displays. The role also involves maintaining department signage and pricing, recording out-of-stock conditions, following posted sampling-program and communication guidelines, and checking case and cooler temperatures. The position works inside, with transitions among heat, cold, humidity, and dust in areas including the back door, compressor areas, cooler, freezer, and preparation area. The Cake Decorator reports directly to the Bakery Manager.

Requirements

Basic mathematics skills, including addition, subtraction, multiplication, and division.
High school diploma or equivalent.
Prior supervisory experience.
Prior experience with an oven, convection oven, mixer, fryer, bread slicer, stove, wrapper, scales, and cleaning materials.
Ability to lift, twist, move, and carry up to 50 pounds as described.

Responsibilities

Greet, assist, and ring out customers politely; answer questions and explain store policies courteously.
Accurately record customer orders and requests for cakes and other bakery items.
Process customer purchases quickly and accurately using an electronic cash register, scanner, and scale.
Review the perishable department Communication Board daily and follow posted Sampling Program guidelines and intercom announcements.
Ice and decorate cakes and pastries to customer and company specifications.
Record out-of-stock conditions and when they occur, and report them to the department manager.
Stock the donut, cookie, and cake cases, other display cases, and counter and display tables throughout the store.
Maintain active signage and pricing in departmental areas, and care for signs, banners, and debris from daily operations.
Handle cash, debit and credit payments, EBT/WIC, coupons, and vouchers accurately and efficiently.
Respond promptly and politely to questions and responses from customers, coworkers, and vendors.
Use store phone and intercom systems properly.
Supervise or perform case and cooler temperature checks four times daily and record each check using the timekeeping system.
Lift, twist, move, and carry up to 50 pounds from the floor to shelving or overhead racks in the store and cooler/freezer.