Specialty Cake Decorator

HOMELAND STORES•Weatherford, OK
•Onsite

About The Position

Homeland is seeking a Specialty Cake Decorator to provide customer service and decorate cakes and pastries to customer and company specifications. The role involves taking and accurately recording customer orders, processing purchases, maintaining bakery and other store displays, and following department communications and program guidelines. The Cake Decorator reports directly to the Bakery Manager. The work is performed indoors, with exposure to changing heat, cold, humidity, and dust near the back door, compressors, cooler, freezer, and preparation area. Employees must comply with company policies and applicable laws. Homeland is an equal opportunity employer and provides reasonable accommodations to qualified individuals with disabilities during the application and interview process.

Requirements

  • Basic mathematics skills, including addition, subtraction, multiplication, and division.
  • High school diploma or equivalent.
  • Ability to lift, twist, move, and carry up to 50 pounds from the floor to shelving or overhead racks in the store and cooler/freezer.
  • Ability to work indoors with transitions in heat, cold, humidity, and dust around the back door, compressors, cooler, freezer, and preparation area.

Nice To Haves

  • Prior supervisory experience.
  • Prior experience with an oven, convection oven, mixer, fryer, bread slicer, stove, wrapper, scales, and cleaning materials.

Responsibilities

  • Greet, assist, and ring out customers politely.
  • Accurately record customer orders and requests for cakes and other bakery items.
  • Process customer purchases quickly and accurately using an electronic cash register, scanner, and scale.
  • Review the perishable department Communication Board daily and follow posted Sampling Program guidelines and intercom announcements.
  • Answer customer questions and requests and explain store policies courteously.
  • Ice and decorate cakes and pastries to customer and company specifications.
  • Record out-of-stock conditions and when they occur, and report them to the department manager.
  • Fill and stock the donut, cookie, cake, and other display cases, as well as counter and display tables throughout the store.
  • Maintain active signage and pricing in departmental areas and care for signs and banners; clear debris from daily operations.
  • Handle cash, debit and credit payments, EBT/WIC, coupons, and vouchers accurately and efficiently.
  • Respond promptly and politely to questions from customers, coworkers, and vendors.
  • Use store phone and intercom systems properly.
  • Supervise or perform case and cooler temperature checks four times daily and record each check using the timekeeping system.
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