Specialty Account Manager - Northeast Territory

1st Phorm International • Northeast Territory, US,

3d • $55,000 - $68,000 • Hybrid

About The Position

The Specialty Account Manager (SAM), Northeast is responsible for growing 1st Phorm’s wholesale business throughout the Northeast Region. This role focuses on both developing new business and growing existing accounts across specialty nutrition, fitness, sporting goods, independent grocery, pharmacy, wellness, and other specialty channels. We are looking for someone who can take ownership of a territory, identify opportunities, solve problems, build strong relationships, and consistently create growth.

Requirements

• 3+ years of successful sales, account management, business development, or territory management experience preferred.
• Experience in supplements, sports nutrition, fitness, specialty retail, grocery, sporting goods, wellness, or a related industry preferred.
• Proven ability to prospect, develop relationships, close new business, and grow existing accounts.
• Strong sales, relationship-building, communication, and problem-solving skills.
• Competitive, self-motivated, organized, and results-oriented.
• Comfortable using sales and account data to identify opportunities and make decisions.
• Ability to prioritize opportunities and manage a large geographic territory.
• Strong follow-through and personal accountability.
• Proficient with CRM systems and Microsoft Office.
• Willing and able to travel throughout the Northeast Region.
• Strong alignment with 1st Phorm’s mission and Core Values.

Nice To Haves

• Bachelor’s degree preferred but not required.

Responsibilities

• Own sales growth across the Northeast specialty territory.
• Identify, prospect, and close high-value new wholesale accounts.
• Build and maintain a strong pipeline of prospective customers.
• Develop relationships with owners, buyers, operators, and key decision-makers.
• Identify new channels and opportunities that align with the 1st Phorm brand.
• Prioritize opportunities based on revenue potential, account quality, and long-term growth.
• Manage and grow an assigned book of specialty wholesale accounts.
• Increase revenue through higher average order value, increased order frequency, expanded product assortment, and stronger customer retention.
• Identify underdeveloped accounts and create plans to grow them.
• Introduce new products, programs, and opportunities that create value for our customers.
• Develop deeper relationships within high-potential and multi-location accounts.
• Maintain consistent communication and follow-through with customers.
• Own monthly, quarterly, and annual territory goals.
• Understand what is driving the performance of your book of business.
• Determine whether growth requires higher average order value, increased order frequency, more active customers, new customer acquisition, or a combination.
• Develop and execute a plan based on those opportunities.
• Maintain an organized sales pipeline and accurately track opportunities and follow-up.
• Communicate meaningful wins, risks, challenges, and opportunities to sales leadership.
• Take ownership of results and adjust your approach when something isn’t working.
• Become a trusted partner to customers and understand what can help their businesses succeed.
• Represent 1st Phorm’s mission, products, and values in every customer interaction.
• Educate customers and their teams on 1st Phorm products and how to successfully sell them.
• Support account openings, events, trade shows, trainings, and other market opportunities.
• Work with Marketing, Operations, Customer Service, Product Development, and Sales Leadership to support customer and territory growth.
• Communicate customer feedback, competitive activity, and marketplace opportunities back to the organization.

Benefits

• Health, dental, and vision insurance
• Paid time off
• 401(k)
• Paid maternity and parental leave
• Employee discount
• Access to the on-site gym and company amenities when working from or visiting 1st Phorm HQ
• Professional development and educational resources
• Company events, community initiatives, and team activities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree