Specialties Clinic Supervisor

TriState Health•Clarkston, WA

2d•$19 - $54•Onsite

About The Position

The Specialties Clinic Supervisor will work under the director of the Clinic Director, providing day-to-day support and supervision of clinical and clerical staff within the Specialties Clinics.

Requirements

2+ years medical office experience (clinical or clerical), required.
Must have strong communication/writing skills.
Strong organization and interpersonal skills.
Able to determine appropriate course of action in more complex situations.
Ability to handle difficult situation involving patients, physicians, or others in a professional manner.
Ability to work independently, exercise sound judgement, be attentive to detail, and maintain a positive attitude.
Able to deal effectively with patients and family members.
Able to work in a team environment while maintaining a highly professional and productive work ethic.
Computer proficiency.
Ability to complete work assignments accurately and in a timely manner.

Nice To Haves

Associate's degree of greater in Business, Healthcare Administration or related field, preferred.
Or, minimum of an Associate's degree from an accredited school of Nursing, preferred.
2+ years of supervisor experience, preferred.

Responsibilities

Promotes the mission, vision, and values of the organization.
Collaborates and works closely with the Director of Clinic Services.
Collaborates with the RN Clinic Coordinator for guidance and support of clinical operations.
Collaborates and establishes a strong working relationship with clinical and clerical staff and provides clear communication; must be approachable and maintain open communication with the team.
Oversees the daily workflow, clinical and clerical staffing, orientation, training, and developing of employees in collaboration with the RN Clinical Coordinator and Director of Clinic Services.
Direct difficult conversations when needed.
Contributes to annual evaluations.
Promotes and supports a collaborative team approach with provider care; communicates effectively with the clinical and clerical team.
Supports and reviews policies & procedures, incorporating the philosophies and objectives of the hospital.
Oversees monthly staff meetings or morning huddles. Organizes and evaluates educational opportunities.
Collaborates effectively with other departments and disciplines as appropriate.
Participates in projects. i.e. adverse events, policy changes based upon new guidelines; Participates in Annual Surveys i.e. DNV
Assists Director in all aspects of running the clinics.
Assures staffing is adequate; assists in approving vacation requests.
Assures timecards are accurate and approves at the end of each pay period as needed.
Assists with collecting and entering scorecard data monthly.
Required to be a working supervisor within all clinics as assigned.
Other duties as assigned.