Specialized Sales II- Security

Lumen Technologies • Remote, OR

4d • $122,298 - $179,372 • Remote

About The Position

The Security Sales Specialist coordinates strategy for assigned key accounts and is responsible for developing and implementing account plans. The role identifies and develops sales opportunities across Lumen’s Security services portfolio, including SASE, DDoS, Threat Intelligence, Professional Services, advanced managed detection and response, and other Security services. It provides product solutions, supports customer satisfaction, and maintains positive customer relationships to maximize company sales. The specialist also develops accurate sales and revenue forecasts and manages quota funnels.

This is a work-from-home position within the U.S. The role includes developing customer relationships, retaining existing revenue, and growing account spend through cross-selling and upselling. It also involves learning new technologies and building expertise across the company’s product suite. The posting includes additional responsibilities related to intelligent contact and task routing, AI-driven communications and virtual agents, and strategic initiatives across several organizational functions.

Requirements

• At least 6 years of relevant experience in Security Sales and/or Information Technology with similar essential duties.
• A driver’s license may be required.
• Ability to travel as necessary.
• Attention to detail, organizational capabilities, prioritization, and time-management skills.
• Experience in strategic, technical, and business communications application sales.
• Strong communication skills and proficiency in selling to the close.
• Experience with consultative sales techniques and account planning.

Nice To Haves

• MBA or related graduate degree.
• Cybersecurity certifications.
• Business or financial background.

Responsibilities

• Coordinate strategy for assigned key accounts and develop and implement account plans.
• Identify and develop sales opportunities for Security services, including SASE, DDoS, Threat Intelligence, Professional Services, and managed detection and response services.
• Provide product solutions, ensure customer satisfaction, and maintain ongoing customer relationships to maximize sales.
• Develop and maintain accurate sales and revenue forecasts and manage quota funnels.
• Deliver intelligent contact and task routing based on natural language understanding and agent skills, proactive digital communications, AI virtual-agent contact containment, and automated date management, including AI-driven ECDs.
• Use functional use cases across NAO, Product, Sales, IT, and Finance; establish vision and strategic direction for assigned units; and lead strategic plans, processes, and organizational initiatives.
• Maintain collaborative relationships with key departments to align strategies and coordinate tactics across NA Operations.
• Develop and manage relationships with acquired and existing customers to gain additional business and retain existing revenue.
• Develop action plans to cross-sell and upsell accounts to increase total customer spend.
• Learn about new technologies and selling points and enhance knowledge of the company’s full product suite.
• Create comprehensive account plans and strategies to win new business from new and existing accounts.
• Travel as necessary.

Benefits

• Comprehensive package of health, life, and voluntary lifestyle benefits, plus other perks supporting physical, mental, emotional, and financial wellbeing.
• Bonus structure may include short-term incentives, long-term incentives, and/or sales compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed