Specialized Case Manager

Comprehensive Community Action•Cranston, RI

3d•Hybrid

About The Position

CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services. JOB SUMMARY The Specialized Case Manager will provide oversight and supervision to CCAP’s RIW case managers ensuring compliance with CCAP and DHS guidelines. In addition, assisting clients enrolled in Supportive Services component, who required additional coordinated range of client-centered services to ensure their compliance for specific component area and assisting with resolving barriers to progress.

Requirements

BSW/BA and a minimum of 2 years related experience.
Must have demonstrated case management skills and experience.
Excellent communication and interpersonal skills.
Ability to motivate and encourage others, even in challenging situations.
Strong organizational skills and attention to detail.
Strong knowledge and use of Microsoft and Google platforms.
Provide/maintain all required immunizations and/or vaccinations
Complete all required background checks
Valid Driver’s License and proof of liability insurance

Nice To Haves

Demonstrated supervisor skills and experience a plus.
Bilingual or multilingual proficiency is a plus.

Responsibilities

Assist in providing weekly supervision, and guidance to CCAP’s RIW Case Manager staff.
Conduct regular staff meetings to ensure compliance with DHS requirements, policies, and procedures.
Provide case consultation and support to staff, helping them navigate complex cases and resolve challenges effectively.
To develop a service plan with clients per the specific program's provisions and provide community and/or home visitation to assigned clients.
To provide instruction in adult daily living skills as needed and as related to barriers to academic/vocational/employment goals.
To assist with completing emergency funding, housing, utility assistance, medical and state benefits, and other appropriate applications for assigned clients as needed.
Maintain current and accurate record keeping for client files following the standards of DHS.
To utilize computer database systems to maintain appropriate information on clients per program and agency requirements.
To complete all paperwork associated with maintaining current client statistics.
Ensure agency standards of care are met and in compliance with funders and others as required.
Collaborate with other CCAP programs and administration to ensure coordination of efforts and resources and the smooth implementation of services.
Attend program-related meetings, training, and development sessions as appropriate.
Other duties as assigned