Specialist - Bridge Pointe

Friends of Youth•Kirkland, WA

About The Position

The Specialist supports Friends of Youth’s mission by providing trauma-informed, strength-based, and youth-centered support to young adults ages 18–24 residing in the Bridge Pointe Program. This 24/7 residential program serves young adults recently discharged from inpatient behavioral health care. The Specialist helps foster a stable, healing-centered environment that empowers residents to transition into long-term housing and independence, working collaboratively with behavioral health providers, case managers, and peer support employees to provide individualized wraparound care. The position provides emotional support, monitors resident wellbeing, supports independent living skills, responds to conflicts and crises, and encourages participation in program activities. It also helps maintain facility safety and cleanliness, secures and documents belongings and medications, completes routine checks, coordinates with employees across shifts, maintains records in the agency’s case management system, and collaborates with case management and clinical teams on intake, orientation, and discharge tasks. The role reports to the Program Supervisor. It is hourly, non-exempt, and union-represented. The starting salary is $24.00, with annual increases and a current cap of $32.85 after 8 years.

Requirements

High school diploma or General Education Diploma (GED).
At least 2 years of relevant working experience.
Demonstrated knowledge of MS365 Power Platform.
Satisfactorily pass a criminal history check.
Satisfactorily pass a tuberculosis (TB) test.
Have reliable transportation and a valid Washington State driver's license, or be able to obtain one by the date of employment.
Maintain a safe driving record, as defined by Friends of Youth, when operating a personal or Friends of Youth vehicle on agency business.
Carry auto liability insurance that complies with Friends of Youth requirements when operating a personal vehicle on agency business.
Complete CPR, First Aid, and Bloodborne Pathogens health certification requirements within 30 days of employment.
Engage with diverse populations in a culturally responsive manner.
Demonstrate commitment to diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
Show a strong commitment to Friends of Youth’s mission, vision, and values.
Have excellent verbal and written communication skills and communicate effectively with a wide range of professionals.
Manage and organize multiple tasks and competing priorities.
Maintain strong personal and professional boundaries.
Pay exceptional attention to detail when entering client information into an Electronic Medical Record.
Demonstrate flexibility in the work setting.
Be proficient with Microsoft Office programs.

Responsibilities

Create a safe, inclusive, and welcoming space for young adults through trauma-informed and culturally responsive care.
Provide emotional support, monitor resident wellbeing, and help young adults navigate day-to-day challenges.
Support young adults in developing and practicing independent living skills, including meal preparation, hygiene, budgeting, and medication management.
Respond to conflicts or crises using de-escalation techniques and program protocols while maintaining a calm, professional demeanor.
Encourage participation in house meetings, community activities, and life skills workshops.
Maintain facility cleanliness and safety through regular walkthroughs and adherence to house schedules.
Ensure client belongings and prescribed medications are stored securely and documented according to policy.
Complete routine room checks, secure entry and exit points, and ensure program rules are followed respectfully.
Collaborate with employees across shifts to support continuity of care and consistent communication.
Document shift notes, incident reports, and young adult updates in the agency’s case management system.
Complete intake, orientation, and discharge tasks with case management and clinical teams.
Participate in team meetings, supervision, and ongoing employee development opportunities.

Benefits

30 days of PTO per year, comprising 15 vacation days, 11 paid holidays, and 4 paid floating holidays.
Paid sick leave.
5 days of paid bereavement leave.
3 days of paid pet bereavement leave.
Medical, dental, and vision insurance.
Transgender-inclusive health benefits.
Retirement plan with employer match.
Flexible Spending Accounts.
Employer-paid long-term disability and life insurance for full-time employees.
Training and development opportunities.
Employee Assistance Program.