Bookkeeper - Norfolk Pointe

Liberty Military Housing•Norfolk, VA

About The Position

Liberty Military Housing is hiring a Bookkeeper to manage day-to-day bookkeeping operations for a multifamily residential community. The role includes accounting tasks, vendor and customer service follow-up, and general administrative work. The Bookkeeper is expected to maintain accuracy, provide effective customer service, and support Liberty Military Housing’s quality and customer-satisfaction standards. The Bookkeeper is responsible for community bookkeeping activities and supports the District Manager with budgeting and operational and financial goals. The position also assists residents and prospective residents, supports other office staff, and may participate in property inspections and community outreach. The role requires a flexible schedule, including weekends, off-hours, and emergencies as needed, as well as travel to regional locations for work-related activities.

Requirements

At least 1 year of bookkeeping or accounting experience.
Proficiency with personal computers, keyboarding, internet searches, email correspondence, and math.
Effective communication and interaction skills to exchange information and give and receive work direction with management, military partners, coworkers, vendors, and residents.
Strong customer service and interpersonal skills.
Ability to multitask, prioritize, and complete assigned duties to meet operational objectives.
Positive and professional demeanor in all interactions.
Valid driver’s license and ability to operate a motor vehicle.
Availability to work a flexible schedule, including weekends, off-hours, and emergencies as required.
Ability to travel to other regional locations for work, training, meetings, and other work-related activities.

Nice To Haves

Experience with Microsoft Office, including Word and Excel.
Experience with other software applications such as Yardi and Payscan.

Responsibilities

Manage community bookkeeping activities, including paying bills, creating and receiving purchase orders and change orders, processing accounts payable and accounts receivable, handling delinquencies and collections, and invoicing.
Assist the District Manager with the community budget and achievement of operational and financial goals.
Collect outstanding rents and prepare and send delinquency and balance-due letters to residents.
Maintain accurate records of bookkeeping transactions; adjust ledgers, prepare and reconcile delinquency reports, verify and adjust BAH, and submit write-off packages.
Assist with monthly financial accounting reports and explanations of budget variances.
Assist with auditing and processing move-outs and transfers, ensuring accurate and timely input.
Communicate with vendors and contractors regarding billing and invoicing.
Participate in outreach marketing activities, such as market surveys and competitor visits, to identify prospective residents.
Assist incoming and prospective residents with housing and community information.
Assist other office staff with duties and customer relations.
Perform general office duties, including answering phones, filing, and completing special projects and assignments as needed.
May participate in property walks and inspections to ensure the community is maintained to Liberty Military Housing quality standards.
Attend department or regional meetings, resident functions, seminars, training, and other work-related events.