Bookkeeper - Norfolk Pointe

Liberty Military Housing•Norfolk, VA
•$22 - $25

About The Position

Liberty Military Housing is seeking a Bookkeeper to manage the day-to-day bookkeeping operations of a multi-family residential community. The role combines accounting tasks, vendor and customer service follow-up, and administrative functions. The Bookkeeper is expected to work accurately and efficiently while providing exemplary service in accordance with the company’s customer satisfaction standards. The position supports the community’s operational and financial goals, assists with resident and prospective-resident services, and may contribute to marketing, property inspections, meetings, training, and other work-related activities. A flexible schedule, including weekends, off-hours, and emergencies as required, is necessary. Travel to other regional locations may also be required.

Requirements

  • At least 1 year of bookkeeping or accounting experience.
  • Personal computer, keyboard, Internet search, email, and math skills.
  • Effective communication and interaction skills to exchange or convey information and give and receive work direction with management, military partners, coworkers, vendors, and residents.
  • Strong customer service and interpersonal skills.
  • Ability to multitask, prioritize, and complete assigned duties to achieve operational objectives.
  • Positive and professional demeanor in all interactions and circumstances.
  • Ability to operate a motor vehicle and a valid driver's license.
  • Availability to work a flexible schedule, including weekends, off-hours, and emergencies as required.
  • Ability to travel to other regional locations for work, training, meetings, and other work-related activities.

Nice To Haves

  • Proficiency with Microsoft Office, including Word and Excel.
  • Experience with other software applications, such as Yardi or Payscan.

Responsibilities

  • Manage community bookkeeping activities, including paying bills, creating and receiving purchase orders and change orders, processing accounts payable and receivable, delinquencies, collections, and invoicing.
  • Assist the District Manager with the community budget and achievement of operational and financial goals.
  • Collect outstanding rents and prepare and send delinquency and balance-due letters to residents.
  • Maintain accurate bookkeeping transaction records; adjust ledgers; prepare and reconcile delinquency reports; verify and adjust BAH; and submit write-off packages.
  • Assist with monthly financial accounting reports and explanations of budget variances.
  • Assist with auditing and processing move-outs and transfers, ensuring accurate and timely input.
  • Communicate with vendors and contractors about billing and invoicing.
  • Participate in outreach marketing activities, such as market surveys and competitor visits, to identify prospective residents.
  • Assist incoming and potential residents with housing and community information.
  • Support other office staff with duties and customer relations.
  • Perform general office duties, including answering phones, filing, and completing special projects and assignments as needed.
  • May participate in property walks and inspections of grounds, common areas, parking lots, community rooms, make-readies, and quality control to help ensure the community meets company standards.
  • Participate in and attend department or regional meetings, resident functions, seminars, training, and work-related events.

Benefits

  • Platinum-level medical, dental, and vision coverage with affordable premiums.
  • Employee Stock Ownership Plan (ESOP).
  • 401(k) retirement plan with company match.
  • Education reimbursement up to $5,250 per year.
  • Paid time off, including vacation, sick time, and 10 paid holidays.
  • Wellness benefits, including free gym access and additional wellness programs.
  • Quarterly and monthly bonus incentives.
  • Career growth opportunities and hands-on training.
  • Life and AD&D insurance.
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