Specialist - Bridge Pointe

Friends of Youth•Kirkland, WA

About The Position

The Specialist supports Friends of Youth’s mission by providing trauma-informed, strength-based, youth-centered support to young adults ages 18–24 residing in the Bridge Pointe Program. This 24/7 residential program serves young adults recently discharged from inpatient behavioral health care. The Specialist helps create a stable, healing-centered environment that empowers residents to transition toward long-term housing and independence. The role works collaboratively with behavioral health providers, case managers, and peer support employees to provide individualized wraparound care. The position is hourly, non-exempt, and represented by a union. Starting salary is $24.00 per hour, with annual increases and a current salary cap of $32.85 after eight years. The schedule is 3:30 p.m.–12:00 a.m., Wednesday through Sunday.

Requirements

High school diploma or GED.
At least 2 years of relevant work experience.
Demonstrated knowledge of MS365 Power Platform.
Able to engage with diverse populations in a culturally responsive manner.
Commitment to diversity, equity, and inclusion and to honoring and celebrating diverse identities and expressions.
Strong commitment to Friends of Youth’s mission, vision, and values.
Excellent verbal and written communication skills, including the ability to communicate effectively with a wide range of professionals.
Able to manage and organize multiple tasks and competing priorities.
Able to maintain strong personal and professional boundaries.
Exceptional attention to detail when entering client information into an Electronic Medical Record.
Flexibility in the work setting.
Proficiency with Microsoft Office programs.
Must satisfactorily pass a criminal history check and tuberculosis (TB) test.
Must have reliable transportation and a valid Washington State driver’s license, or be able to obtain one by the employment date.
Must meet Friends of Youth safe-driving-record requirements when operating a personal or organization vehicle on organization business.
Must carry auto liability insurance that meets Friends of Youth requirements when operating a personal vehicle on organization business.
Must successfully complete CPR, First Aid, and Bloodborne Pathogens health certification requirements within 30 days of employment.

Responsibilities

Create a safe, inclusive, and welcoming space through trauma-informed and culturally responsive care.
Provide emotional support, monitor resident wellbeing, and assist young adults with day-to-day challenges.
Support young adults in developing and practicing independent living skills, including meal preparation, hygiene, budgeting, and medication management.
Respond to conflicts or crises using de-escalation techniques consistent with program protocols, while maintaining a calm and professional demeanor.
Encourage participation in house meetings, community activities, and life skills workshops.
Maintain facility cleanliness and safety through regular walkthroughs and adherence to house schedules.
Ensure client belongings and prescribed medications are stored securely and documented according to policy.
Complete routine room checks, secure entry and exit points, and ensure program rules are followed respectfully.
Collaborate with employees across shifts to support continuity of care and consistent communication.
Accurately document shift notes, incident reports, and young adult updates in the agency’s case management system, such as Salesforce.
Complete intake, orientation, and discharge tasks in collaboration with case management and clinical teams.
Participate in team meetings, supervision, and ongoing employee development opportunities.

Benefits

30 days of PTO per year: 15 vacation days, 11 paid holidays, and 4 paid floating holidays.
Paid sick leave.
5 days of paid bereavement leave.
3 days of paid pet bereavement leave.
Medical, dental, and vision insurance.
Transgender-inclusive health benefits.
Retirement plan with employer match.
Flexible Spending Accounts.
Employer-paid long-term disability and life insurance for full-time employees.
Training and development opportunities.
Employee Assistance Program.