Specialist, Workforce Administration

American Airlines•Chicago, IL
•Onsite

About The Position

This job is a member of the Workforce Administration Team within the Technical Operations Division. Responsible for conducting conversations regarding lost time irregularities with employees, including Injury-on-Duty (ID), Family Leave (FMLA), and all other lost time issues, with a focus on supporting and facilitating the return of employees to work.

Requirements

  • Bachelor’s degree in relevant field, or PHR Certification or equivalent experience
  • 2 years HR-related experience
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
  • Knowledge of AA policies, procedures, agreements, and functions
  • Knowledge of the applicable workforce collective bargaining agreements
  • Effective verbal and written communication skills, with ability to effectively interact with team members at all levels within the company
  • Self-motivated and sincere individuals. who can see the importance and impact of their work on the organization’s performance and well-being at large and therefore understand and ensure proper compliance.
  • Ability to manage, non-management and contract labor work groups
  • Advanced knowledge of Microsoft office to include Excel, Word, Outlook, etc.
  • Must be able to pass FAA criminal background checks to qualify for unescorted access privileges

Nice To Haves

  • 3 years of leadership experience
  • Experience working effectively under pressure, manage multiple priorities and shift priorities as required

Responsibilities

  • Administers all Company policies, including the Attendance Control Policy (ACP), and collective bargaining agreements for represented employees, providing coaching and counseling regarding lost time irregularities, including Injury-on-Duty (ID), Family Leave (FMLA), and all other lost time issues.
  • Administers all Company, local, state, and federal time away from work laws.
  • Provides guidance on time and attendance (Attendance and Performance System, WorkBrain, Employee Central) and payroll issues for respective employees, as well as processes and policies at the station and region level, ensuring consistency across the system for processes and procedures.
  • Analyzes and reports on station/region lost time and Injury-on-Duty results to identify potential issues and develop action plans to mitigate upward trends.
  • Establish a line of communication with the company’s leadership as needed, ensuring absolute transparency regarding attendance strategies and decisions, as well as keeping them advised of overall lost time statistics and trends.
  • Engages in the "Working Together" concept to partner with station and union leadership, labor, legal, HR and others.

Benefits

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Employee Assistance Program
  • Pet insurance
  • Discounts on hotels, cars, cruises and more
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