Specialist, Vessel Closeout

Ocean Network Express • Vaughan, ON

2d • $50,000 - $65,000 • Hybrid

About The Position

This position is responsible for the successful execution of the Vessel Closeout (VCO) process located in Rutherford, NJ. The specialist will efficiently reconcile port pairs with terminals to ensure that intended containers are loaded onto vessels with all necessary export requirements. Additionally, the role provides expertise on non-standard vessel closeout issues to both internal and external parties, researches and responds to routine and non-routine customer inquiries, and recommends solutions for specialized challenges. Responsibilities also include tracking containers within rail websites to facilitate advancing, rolling, and reducing shipments, and submitting reports to US Customs. The incumbent will track and trace shipper documentation required for vessel loading, collaborate cross-functionally with Operations and Commercial teams, and report directly to the Supervisor of Vessel Close Out, SYM.

Requirements

• Strong knowledge of reefer, Dangerous Goods (DG), breakbulk shipments, and over-dimensional cargo
• Familiarity with export rail processes and procedures
• Solid understanding of U.S. Customs requirements and compliance
• Strong data-driven analytical and problem-solving skills
• Flexibility to work varied hours and shifts as operationally required
• Proven ability to be an accountable, reliable, and collaborative team member
• Strong cross-functional collaboration skills
• Proactive approach to continuous process improvement
• Excellent multitasking capabilities with the ability to prioritize workflows effectively
• Exceptional verbal and written communication skills
• High accuracy in data analysis and reporting
• Strong cognitive flexibility and mental agility
• Applies sound judgment, established procedures, and domain knowledge to daily decision-making
• Ability to remain calm, make clear and reasoned decisions under pressure, and adapt to a fluid environment
• Responds to internal and external customers in a clear, accurate, timely, and professional manner
• Exceptional attention to detail and high accuracy
• Strong solution-oriented and proactive mindset
• Commitment to fact-based decision-making
• Minimum of 2 years of function-related experience

Responsibilities

• Reconcile port pairs with terminals to ensure that intended containers are loaded onto vessels with all necessary export requirements.
• Provide expertise on non-standard vessel closeout issues to both internal and external parties.
• Research and respond to routine and non-routine customer inquiries.
• Recommend solutions for specialized challenges.
• Track containers within rail websites to facilitate advancing, rolling, and reducing shipments.
• Submit reports to US Customs.
• Track and trace shipper documentation required for vessel loading.
• Collaborate cross-functionally with Operations and Commercial teams.

Benefits

• Opportunities available with hybrid working arrangements
• Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level