Specialist, Trustee Operations

AltisourceBaltimore, MD
$50,000 - $60,000Onsite

About The Position

Altisource is seeking an energetic, highly skilled self-starter to join their dynamic and fast-paced environment as a Foreclosure Trustee Services Specialist. This role offers challenging work, great colleagues, and career development opportunities. The ideal candidate will have a passion for customer service, quality assurance, and leadership, and will be able to make an immediate impact on a new product within a growing and stable organization.

Requirements

  • Experience with Mortgage Trustee Servicing, title servicing or foreclosure.
  • Experience with reverse mortgage services.
  • Must have an understanding of trustee services, processes and procedures.
  • Recording experience in a title or trustee capacity.
  • Notary
  • Must be located in Maryland.

Responsibilities

  • Order appraisals/update system with documents and information; work with client and appraisers on issues.
  • Review/execute DNMS documents and review foreclosure files for litigation team, appear in court, if necessary.
  • Document executions review and update spreadsheets.
  • Take & return calls from borrowers/lienholders/realtors/attorneys.
  • Respond to borrower/realtor/lienholder email/fax inquiries.
  • Work with co-counsel on issues with foreclosures.
  • Third-party surplus files. Work with our attorneys on surplus updates.
  • Maryland (city: TBD) physical office: process mail, monitor phones, assist incoming visitors.
  • Review/execute/upload documents for remote trustee team.
  • Maintain/update team manuals, provide assistance to team members regarding issues/questions.
  • Document recording.
  • Quality control, as a team.
  • Additional duties as required.

Benefits

  • Competitive base salaries
  • 401k plan
  • Comprehensive Medical, Dental, and Vision insurance plans
  • Tax-free Flexible Spending Account or Health Saving Account
  • Life insurance, short-term, and long-term disability
  • Paid holidays, plus 19 days of accrued PTO for a total of 29 paid days off per year
  • Employee engagement activities
  • Community service initiatives
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