Specialist, Trustee Operations

Altisource • Baltimore, MD

7d • Onsite

About The Position

Altisource is seeking an energetic, highly skilled self-starter who thrives in a dynamic and fast-paced environment for a Foreclosure Trustee Services Specialist role. This position offers challenging work, great colleagues, and career development opportunities. The ideal candidate has a passion for customer service, quality assurance, and leadership, and will be part of a growing and stable organization.

Requirements

• Experience with Mortgage Trustee Servicing, title servicing or foreclosure.
• Experience with reverse mortgage services.
• Must have an understanding of trustee services, processes and procedures.
• Recording experience in a title or trustee capacity.
• Notary
• Must be located in Maryland.

Responsibilities

• Order appraisals/update system with documents and information; work with client and appraisers on issues.
• Review/execute DNMS documents and review foreclosure files for litigation team, appear in court, if necessary.
• Document executions review and update spreadsheets.
• Take & return calls from borrowers/lienholders/realtors/attorneys.
• Respond to borrower/realtor/lienholder email/fax inquiries.
• Work with co-counsel on issues with foreclosures.
• Third-party surplus files.
• Work with our attorneys on surplus updates.
• Process mail, monitor phones, assist incoming visitors in the Maryland physical office.
• Review/execute/upload documents for remote trustee team.
• Maintain/update team manuals, provide assistance to team members regarding issues/questions.
• Document recording.
• Quality control, as a team.
• Additional duties as required.

Benefits

• Competitive base salaries
• 401k plan
• Comprehensive Medical, Dental, and Vision insurance plans
• Tax-free Flexible Spending Account or Health Saving Account
• Life insurance, short-term, and long-term disability
• Paid holidays
• 19 days of accrued PTO for a total of 29 paid days off per year
• Employee engagement activities (Ex. annual company celebrations) and onsite/online (examples include office stress buster events, holiday parties, and wellness activities)
• Opportunities for you to join our community service initiatives, such as Habitat for Humanity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed