Specialist, Software & Applications
About The Position
You provide software and application knowledge to support implementation of the given solutions. How you will contribute You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes.
Requirements
- Working collaboratively with multiple vendors
- Leading complex projects - project management
- Stakeholder management and influencing skills
- Managing infrastructure services delivery, support and excellence
- Working in global IT function with regional or global responsibilities in an environment like Mondelēz International
- Working with IT outsourcing providers using frameworks such as the IT Infrastructure Library
- Working with internal and external teams and leading when necessary
Responsibilities
- Ensure that delivered services are optimized to meet business demands and the service operations strategy
- Plan, measure, report and communicate service improvement initiatives
- Serve as a consultant on issues and resolutions
- Recommend actions that can be taken to optimize investments and benefits and to mitigate risks
- Identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance
- Collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments
- Work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance
- Ensure adherence to development and configuration standards and processes
Benefits
- health insurance
- wellness and family support programs
- life and disability insurance
- retirement savings plans
- paid leave programs
- education related programs
- paid holidays and vacation time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
