Specialist, Security Operations Center

Comcast • West Chester, PA

3d

About The Position

Responsible for performing investigations of alleged criminal or other activity that has or may have a negative impact on the Company. This includes The Specialist, Security Operations Center (SOC), supports the monitoring and response to internal and external security events with potential impact on senior leadership, staff, business assets, reputation, and facilities. This role assists in conducting video patrols, monitoring security camera feeds, and investigating security alarms. The Specialist contributes to the analysis of security incidents and the monitoring of open-source media for security-related events. They provide support in executing security policies, maintaining physical security systems, and communicating significant matters to the management team. Exceptional communication and organizational skills are required to collaborate effectively with stakeholders.

Requirements

• Bachelor's Degree
• 2-5 Years Relevant Work Experience
• Communication
• Customer Service
• Operating Principles

Nice To Haves

• While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Responsibilities

• Assists in monitoring internal and external security events to identify potential threats and vulnerabilities
• Supports video patrols, monitors security camera feeds, and participates in the investigation of security alarms
• Contributes to the analysis of security incidents, reviewing findings, and identifying patterns or trends
• Supports the monitoring of open-source media for security-related events and potential impacts
• Provides timely and accurate information to support the protection of people, assets/intellectual property, and facilities
• Follows security policies and procedures to ensure compliance and contribute to process improvement.
• Collaborates with the Protective Services Team to maintain security awareness and resolve physical security issues
• Assists in the monitoring and maintenance of physical security systems
• Documents and communicates relevant information to support decision-making processes
• Supports training activities for new Specialists and third-party Security Operators
• Assists in the development of standard operating procedures (SOPs) and training materials
• Communicates effectively with peers, partners, customers, and employees
• Participates in the continuous improvement of SOC processes and procedures
• Maintains awareness of emerging threats, vulnerabilities, and industry best practices
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Benefits

• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level