Specialist Sales Representative

Clinigen

12d•Onsite

About The Position

The Specialist Sales Representative’s responsibility is to actively manage the sales territory, key customer relationships and activities, support marketing activities, identify customer trends and opportunities, to achieve/ exceed territory sales targets. The role will focus primarily on designated specialties (ie: Rheumatology) in the sales territory, with a corresponding secondary aligned pharmacy channel focus to support the sales of the product. There will also be a split focus later for Paediatrics to support another product at launch, on the specific territory.

Requirements

Sales Experience in Rheumatology / Dermatology or Paediatrics highly favorable
Tertiary qualification in science, health or business fields
Completion of Medicines Australia Continuing Education Program
Demonstrated stakeholder engagement and relationship building skills
A proven record in business planning with demonstratable sales success
Demonstrated local experience as a Hospital Specialist Representative/Key Account Manager with specialty medicines focus.
Highly organised with an ability to self-motivate and work autonomously
Current driver’s license and reliable vehicle

Responsibilities

Strategic Territory Planning and Management
Engage with HCP’S, Clinical Nurses, and Nurse practitioners in Key Hospitals through face-to-face appointments, Department and MDT meetings, to provide disease and product education / awareness
Develop annual strategic territory action plan and strategy for assigned products, revised quarterly
Identify and engage with KOL’s to achieve advocacy
Secondary focus on pharmacy channel and support to ensure sales success
Follow through on customer commitments and requests promptly
Meet or exceed agreed reach and frequency targets with key HCPs
Monitor key financial areas including the recording of monthly sales and expenditure
Maintain knowledge and understanding of therapy area to transfer into reasonable strategies and support future activities
Use strong technical knowledge and sales skills to build confidence in brand and Link
Attend relevant trade events nationally and on territory
Attend local and international congress to support Link business where applicable
Data Analytics, Budget Control, Forecasting and Reporting
Meet/ exceed sales and growth targets and deliver budgeted revenue
Forecast sales with management and track against target by sales territory and report as required
Operate within the allocated expense budget for the assigned territory, actively track spend and report actual expenditure vs budget
Analyse and interpret key data to identify market trends, exceptions and correlations in collaboration with management
Customer Relationship Management (CRM)
Establish rapport and professional relationships with relevant customers on territory
Maintain field activity for reach and frequency targets
Report customer activity in the Veeva CRM system in a timely manner and maintain accurate customer profiling as required
Profiling and segmentation via CRM
Create pre-call plans and post call objectives in CRM system
Team Collaboration
Work in a cross functional team to achieve shared goals
Collaborate with commercial team to for events, meetings, communications, presentations and reports
Engage with colleagues and manager to share knowledge, market intelligence and best practises
Collaborate effectively with Link staff to facilitate open and honest communication
Contribute to strong cross functional relationships, specifically; Finance, Customer Service, Regulatory, Quality, Medical and Distribution to support the execution of set objectives.
Knowledge and Compliance
Maintain a current and comprehensive knowledge of relevant Link, Medicines Australia Code of Conduct, competitors and general products
Attend industry conferences of relevant therapeutic areas to expand knowledge and communicate key findings to greater team
Understand the issues affecting HCPs prescribing Link products and patients who use them, to improve HCP interactions
Promptly notify all adverse reactions for Link’s products as per mandatory pharmaco-vigilance procedures
Maintain up-to-date knowledge of industry trends, regulations, current publications and clinical data through formal and self-directed learning to remain knowledgeable on disease state and market
Maintain up-to-date knowledge of Link’s standard operating procedures and policies and ensure compliance at all times
Contribute to a Quality-focused mindset; Quality is everyone’s responsibility.
Ensure every team member has the opportunity to work in a safe and health work environment.
Carry out your duties in adherence to GXP regulations
Ensure your Company related activities comply with relevant Acts, legal demands and ethical standards
Administration
Complete required admin within designated timeframes (e.g. monthly reports, expenses, call reporting)
Ensure filing and documentation is up-to-date and compliant with standard processes and formats
Participate in internal meetings as needed
Communicate with staff and management effectively and professionally using proper channels