Specialist, Sales Generalist
Otis Elevator Co.•Tempe, AZ
•Onsite
About The Position
Urban Elevator Services (UES) Arizona is searching for a highly motivated Sales Generalist responsible for territory sales, margin growth & customer satisfaction for all customers within the assigned geography for maintenance, repair, and modernization sales. Location: Relocation assistance available
Requirements
- bachelor’s degree or equivalent work experience required.
- Ability to work in a highly team-oriented and dynamic environment.
- Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers.
- Candidate must be customer centric with a strong desire to achieve customer satisfaction.
- Need to be self-motivated and able to manage many simultaneous projects and responsibilities.
- Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software.
- Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills
Nice To Haves
- 5+ years of outside sales experience preferred
Responsibilities
- Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory.
- Responsible for both territory sales & margin growth.
- Retain and renew current maintenance agreements by improving customer satisfaction via MFA program.
- Manage and nurture account relationships to drive renewals and repair opportunity.
- Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts.
- Assist with customer concern resolution along with Operations, including Service Project Manager and Service Supervisor
- Partner with branch business development sales team to identify business development opportunities.
- Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message.
- Use the company's sales tools to effectively track opportunities, pipeline, and forecast sales results.
- Manage opportunities in the CRM pipeline and provide accurate forecasting.
Benefits
- Relocation assistance available
- Employee Scholar Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
