Specialist, Sales Compensation - RPS

Lincoln Financial•Charlotte, NC

6d•$55,700 - $100,200•Hybrid

About The Position

As the Specialist, Sales Compensation for the Retirement Plan Services team, you will be responsible for administering incentive compensation programs. In addition, you will consult, analyze, and deliver on complex assignments and projects. You will act as a resource to applicable internal and external stakeholders. You will provide daily sales performance reporting and monthly variable compensation operations for assigned sales teams. You will also utilize applicable software system(s) to manage data integrations, business rules, reporting, issue resolution, and change management processes.

Requirements

1 - 3+ Years of experience in sales support or related fields that directly aligns with the responsibilities of this position
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), prefer advanced Excel
Confident, comfortable communicator with strong written and verbal communication skills
Apply concepts such as probability, statistics, modeling, percentages, ratios, and proportions to practical solutions
Works with mathematical concepts such as averages and/or variances
Ability to analyze information and to evaluate the implications of a course of action or solution
Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form
Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists
Define problems, collect data, establish facts and draw valid conclusions
Evaluate trends in data or information
Ability to perform under stress in cases of emergency, critical or hazardous situations
Ability to work with others in a team environment
Demonstrated strong relationship management skills with internal clients (e.g. management, peers and colleagues); proven ability to develop collaborative approaches
Demonstrates ability to identify and recommend processes improvements
Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail
Demonstrates strong interpersonal skills with a collaborative style
Demonstrates the ability to use sound judgment and discretion regarding confidential information
Finds common ground and can gain collaboration among management, colleagues and peers; can influence outcomes without directing or commanding
Project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines
4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)

Nice To Haves

advanced Excel

Responsibilities

Calculates and communicates performance and incentive compensation results, using appropriate internal system(s) and other tools, as requested by Finance and Sales leadership
Utilizes advanced quality control best practices to ensure that all variable compensation payments and performance results are 100% accurate
Conducts issue resolution, exception and adjustment processing by researching more complex issues across multiple systems and consulting with management and other internal departments to provide resolutions
Creates, updates, distributes and tracks all compensation plan documentation
Performs periodic audits to ensure the accuracy of all sales compensation and reporting outputs from the appropriate internal system(s)
Produces and delivers periodic data files to payroll teams to ensure accurate and timely incentive compensation payments
Conducts change management initiatives around variable compensation and performance reporting including internal system(s) testing in collaboration with appropriate internal stakeholders
Delivers ad hoc reporting and analysis as needed
Maintains knowledge on current and emerging developments/trends, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions
Champions and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives
Remains current in profession and industry trends
Makes a positive contribution as demonstrated by: Making suggestions for improvement and Learning new skills, procedures and processes
Serves as a resource to team members and applicable internal/external stakeholders on more complex assignments/projects
Identifies and recommends process improvements that significantly reduce workloads or improve quality
Consults/Analyze on more complex assignments and/or projects
Maintains sales compensation plan policies and documentation