Specialist RO Business Operations
About The Position
As a Specialist RO Business Operations, you will perform financial and accounting activities to increase internal control and comply with SOX. Commitment and dedication to our Spirit of Service culture and Hilton Values is an expected behavior to be displayed towards our guests and team members at all times. Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Requirements
- High School Diploma or equivalent
- Experience in related industries
- Technical Proficiency: Expertise in Microsoft Word, Excel and Outlook.
- Strong mathematical skills required to perform error-free calculations with money. Demonstrates excellence in service standards affecting guest satisfaction, responding promptly and professionally. Maintains a courteous, professional demeanor with upset guests and in difficult situations.
- Must adjust to schedule changes and cover shifts on short notice to meet business needs.
- Able to multi-task and prioritize duties to meet deadlines and demands.
- Excellent mathematical and accounting skills; strong analytical thinking.
- Able to read, write, speak, and understand English to communicate effectively and perform all essential job functions.
- Demonstrates working knowledge of Hilton service standards.
Nice To Haves
- Associate's Degree/College Diploma/Cepeg
- Two years accounting experience (i.e., AP, AR, Payroll, and General Cashier) in a similar sized operation
- Knowledge of accounting systems and procedures (Oracle, BirchStreet, VOICE, Clarity, Micros).
- Experience in related industries (property management, real estate development, and hotel/resort).
- Customer Service Experience
Responsibilities
- Process accounts payable, account receivable, general cash handling for multiple properties, reconcile payables ensuring proper account coding, dollar amounts and vendor information. Reconcile aging report ensuring payment receive in timely manner.
- Reconcile daily resort Cash deposit. Reports to RO Business Operations Manager any missing deposits or discrepancies between cash envelopes and actual deposit. Prepares “due-backs/change order" on a daily basis and gives change as requested. Prepares daily bank deposit in a timely manner for armored car pick-up. Perform monthly audit of resort banks.
- Assist internal and external guests, including vendors, with billing and general inquiries in a professional and hospitable manner
- Assist with purchasing and/or receiving duties, as needed, ensuring compliance with established internal control guidelines. Perform F&B inventory, as needed, and coordinate file maintenance in accordance with established record retention guidelines.
- Assist with general ledger review, reconciliation entries, forecast, analysis, and budget preparation.
- Assist other departments, as needed, and carries out other duties as assigned by management.
- Performs other related duties as assigned.
Benefits
- Medical, Dental, and Vision insurance from Day One
- Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
- Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition and numerous learning and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
