Specialist RO Business Operations
About The Position
As a Resort Operations Business Operations Specialist, you will be responsible for driving company success through performing the following tasks to the highest standards. We offer an excellent benefits package to our full-time Team Members that include: Medical, Dental, and Vision insurance from Day One, Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program, Team Member Travel Program - enjoy discounted rates at incredible properties around the globe, Generous Paid Time Off Program, Paid Sick Days, Team Member Recognition and numerous learning and advancement opportunities and more! HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. Our Business Operations Department operates 7 days per week. The primary schedule is Monday - Friday 8:00am - 4:00pm. Weekend availability may be required during month end closing periods.
Requirements
- High School Diploma/GED Equivalent
- 1 year of related experience
- Previous related experience and/or cash handling and credit card reconciliation and data entry experience
- Proficient in the English language to communicate both verbally and in writing with guests, owners, and co-workers, and fully comprehend job assignments.
- Flexible to schedule changes and cover shifts on short notice in order to meet business demands.
- Ability to multi-task responsibilities and prioritize duties to meet due dates and demands
Nice To Haves
- College degree
- 2+ years Hotel accounting/Finance Department experience
- Hands-on computer experience with proficiency in Excel, Word, and accounting software/Voice knowledge
Responsibilities
- Process accounts payable for multiple properties monthly and remit invoices twice weekly or as often as deemed necessary
- Reconcile payables ensuring accurate account coding, dollar amounts, and vendor information
- Reconcile daily resort cash deposit and report any missing deposits of discrepancies between cash envelopes and actual deposit to Business Management Supervisor
- Prepare "due-backs/change orders" daily and give change as requested
- Prepare daily bank deposit in a timely manner for armored car pick-up
- Perform monthly audit of resort banks
- Assist internal and external guests, including vendors, with billing and general inquiries in a professional and hospitable manner
- Assist with purchasing and/or receiving duties, as needed, ensuring compliance with established internal control guidelines
- Perform Food and Beverage inventory and coordinate file maintenance in accordance with established record retention guidelines
- Assist with general ledger review and reconciliation entries
- Assist with other departments and carry out other duties as assigned by management
- Retrieve, file, and store various files, folders, and binders weighing up to 15 lbs from levels up to 5 feet high
- Assist in any other administrative duties as needed including, but not limited to: answering telephone inquiries, filing, and photocopying
Benefits
- Medical, Dental, and Vision insurance from Day One
- 401k plan with company match
- Life insurance
- Company stock purchase program
- Team Member Travel Program
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition
- learning and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
