Specialist, Retirement Benefits

Sonoco • Hartsville, SC

1d • $71,280 - $117,900 • Hybrid

About The Position

The Benefits Retirement Specialist plays a key role in supporting employees as they navigate retirement programs and long‑term financial benefits. This position combines deep knowledge of retirement plan administration with a strong commitment to customer service, ensuring employees understand their options and receive accurate, timely guidance. The ideal candidate is detail‑oriented, empathetic, and confident working with complex benefit regulations.

Requirements

• Experience in benefits administration, retirement plan management, or a related HR function.
• Analytical thinking and problem‑solving ability.
• Strong understanding of retirement plan regulations (ERISA, IRS rules, COBRA, etc.).
• Excellent communication skills with the ability to explain complex concepts in simple terms.
• High attention to detail and strong organizational skills.
• Proficiency with HRIS, benefits platforms, and Microsoft Office tools.
• Strong excel background
• Integrity and discretion when handling sensitive information.
• Ability to manage multiple priorities in a fast‑paced environment.

Nice To Haves

• Professional certifications such as CEBS, RPA, or ASPPA credentials.
• Experience working with third‑party retirement plan administrators.
• Background in financial counseling or employee education.
• Customer‑focused mindset with a calm, supportive approach.

Responsibilities

• Serve as the primary point of contact for employees with questions about retirement plans, pension options, 401(k)/403(b) programs, and other long‑term benefits.
• Provide clear explanations of plan features, eligibility rules, vesting schedules, and distribution options.
• Conduct one‑on‑one consultations to help employees understand retirement readiness and available resources.
• Process retirement plan enrollments, changes, withdrawals, rollovers, and terminations with accuracy and compliance.
• Maintain employee records and ensure data integrity across HRIS and benefits systems.
• Coordinate with third‑party administrators, payroll, and finance teams to resolve discrepancies or complex cases.
• Ensure all retirement plan activities comply with ERISA, IRS regulations, and company policies.
• Assist with annual audits, nondiscrimination testing, and required filings.
• Monitor regulatory changes and support updates to plan documents and employee communications.
• Develop and deliver retirement education materials, workshops, and informational sessions.
• Create clear, accessible documentation to help employees make informed decisions.
• Support open enrollment activities and broader benefits communication initiatives.

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
• Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
• Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed