Retirement Benefits Specialist

Commonwealth of Pennsylvania•Dauphin County, PA

1d•Hybrid

About The Position

This work involves the manual review of member accounts and the calculation of member and employer benefit contribution rates. If you are excited by the prospect of working both individually and as part of a team to ensure that retirees receive critical benefits, we encourage you to apply today! The Retirement Benefits Specialist works in the Membership Services Division and reviews historical account information; analyzes a wide variety of data and records; applies the terms and provisions of applicable policies, procedures, contracts, etc.; performs mathematical calculations; processes account adjustments; and provides technical assistance and customer support while working in a team setting both on-site and with the possibility for part-time telework.

Requirements

Proficient in Microsoft Office
Ability to multitask to meet deadlines
Organized self-starter
Proficiency in math and analytical challenges
Ability to perform essential job functions
Must pass a background investigation
Must meet the PA residency requirement

Nice To Haves

Experience working in a public pension or retirement system or related area
Experience in benefits or systems processing
Experience in the processing of benefit accounts or payments within a public pension or retirement system or related area, such as medical insurance or other insurance or pension benefits

Responsibilities

Analyze member financial and demographic data for both active and prior members
Verify and update accounts including service credit, earnings, contributions, and interest
Compute contributions, interest, and service for members involved in divorce proceedings
Investigate inquiries and prepare corrected statements when needed
Review accounts before retirement or furlough to confirm class, category, and service credits