Specialist-Registration I

Indiana University Health System • Fishers, IN

1d • Onsite

About The Position

We are seeking a friendly, professional, and detail-oriented Registration Specialist to join our Pulmonary Care team. This role plays a critical part in ensuring a smooth patient experience—from arrival to checkout—while maintaining accurate records and supporting clinical workflows. You’ll be part of a close-knit, family-oriented team with strong mentorship and web-based training to support your success.

Requirements

• High School Diploma or GED
• Strong customer service and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)

Nice To Haves

• Previous experience in a healthcare setting
• Knowledge of insurance verification and interpretation
• Familiarity with medical terminology
• Experience or willingness to learn ICD-10 and CPT coding

Responsibilities

• Greet patients and manage check-in and check-out processes
• Schedule appointments and manage provider calendars
• Maintain and work assigned queues (including ARR queue)
• Utilize eCare and review wellness exams
• Manage bump lists and coordinate rescheduling
• Collaborate with the pulmonary department and provide support to sister offices
• Accurately collect and verify demographic, insurance, and financial information
• Explain billing, charges, and departmental policies to patients
• Enter charges and collect payments as required
• Answer incoming calls and direct patients and visitors appropriately
• Ensure timely and professional patient flow from entry to exit

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED