Specialist-Registration I
Indiana University Health System•Avon, OH
•Onsite
About The Position
This position provides patient check-out support across all service lines, handles pool messages, prepares charts, processes EMG reports, and collects co-pays. The role involves facilitating patient flow, obtaining accurate demographic and insurance information, scheduling appointments, and explaining hospital policies. The Specialist-Registration I will also answer calls, direct visitors, and collaborate with multiple service lines to support clinic operations. This role is part of a close-knit team that requires strong teamwork and communication skills.
Requirements
- High School Diploma or GED required
- Ability to learn and retain medical coding
- Basic proficiency in Microsoft Office (Word, PowerPoint, Excel)
Nice To Haves
- Relevant experience in a healthcare setting preferred
- ICD-10 and CPT coding knowledge preferred
- Ability to interpret insurance information
- Knowledge of clinical practices and medical terminology preferred
- Experience or willingness to learn the following systems: Cerner, RightFax, QMedet, IDX
- Strong attention to detail and ability to retain information
- Ability to multi-task in a fast-paced clinical environment
- Strong interpersonal and teamwork skills
Responsibilities
- Patient check-out support across all service lines
- Reviewing and completing Pool messages
- Chart preparation and pre-registration
- Processing and reviewing EMG reports
- Co-pay collection and posting
- Facilitating patient flow from point of entry to destination in a timely, accurate, and professional manner
- Obtaining and entering accurate demographic, insurance, and financial information to support maximum reimbursement and clinical outcomes
- Scheduling appointments and interviewing patients to obtain appropriate medical information
- Explaining department and hospital charges, policies, and procedures
- Answering incoming calls and directing patients and visitors appropriately
- Collaborating closely with multiple service lines to support clinic operations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
