Specialist-Registration I
IU Health•Indianapolis, IN
•Onsite
About The Position
The Registration Specialist plays a critical role in the success of the clinic by ensuring a smooth, accurate, and efficient patient registration process. This position maintains consistent patient flow for providers and works collaboratively with physicians, clinical staff, and fellow team members. Training is provided for the Electronic Medical Record (EMR) system and all job-specific responsibilities, with optional opportunities to pursue Registration Certification for professional growth.
Requirements
- High School Diploma or GED
- Basic proficiency with Microsoft Office (Word, PowerPoint, Excel)
Nice To Haves
- Previous experience in a healthcare or clinical setting
- Ability to learn and retain medical coding concepts
- Knowledge of ICD-10 and CPT coding
- Ability to interpret insurance information
- Familiarity with clinical practices and medical terminology
Responsibilities
- Provide excellent customer service to patients, families, and visitors
- Check in patients and schedule appointments accurately and efficiently
- Verify insurance coverage and work assigned registration task queues
- Facilitate patient flow from point of entry through destination in a timely, accurate, and professional manner
- Obtain, verify, and update demographic and financial information to ensure accurate records and optimal reimbursement
- Interview patients to obtain appropriate medical information
- Explain charges, policies, and departmental procedures clearly and professionally
- Validate, enter, and process charges; collect required payments
- Answer incoming calls and appropriately direct patients and visitors
Benefits
- Free parking available
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
