Specialist-Registration I

Indiana University Health System • Indianapolis, IN

1d • Onsite

About The Position

As a Registration Specialist, you will play a key role in ensuring a smooth and positive experience for patients from arrival through departure. This position supports front-end operations including scheduling, registration, and insurance verification while maintaining a high level of professionalism and accuracy.

Requirements

• High School Diploma or GED required
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)

Nice To Haves

• Prior experience in a healthcare setting preferred
• Knowledge of medical terminology, insurance processes, and clinical practices preferred
• Ability to learn and retain medical coding (ICD-10, CPT) preferred
• Scheduling experience preferred

Responsibilities

• Greet patients and manage check-in/check-out processes in a timely and professional manner
• Schedule appointments and follow-up visits
• Manage work queues, including prior authorizations
• Collect and verify patient demographic and insurance information
• Explain charges, policies, and payment expectations
• Process payments and ensure accurate documentation
• Scan and maintain patient records
• Answer incoming calls and direct patients appropriately
• Support overall patient flow and clinic operations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED