Specialist, Quality - Chicago, IL

Military Spouse Corporate Career Network•Chicago, IL

22h•Onsite

About The Position

The Quality Specialist partners with the Quality Manager and manufacturing teams to maintain and improve quality systems, support compliance efforts, investigate issues, and drive continuous improvement in products and processes. This is an on-site manufacturing role in Chicago, Illinois; in-person attendance and flexibility are important to support production schedules, collaboration, problem-solving, and cross-functional initiatives. Schedules may vary and are subject to change. The role supports facility quality and food safety programs through audits, non-conformity management, employee training, document control, product testing, sanitation tracking, and HACCP program assistance. The Quality Specialist communicates quality and food safety issues to Production Supervisors and Technicians and helps ensure compliance with applicable laws, regulations, and company policies.

Requirements

At least 1 year of relevant experience in a quality department within a food, packaging, or pharmaceutical manufacturing environment.
Strong organizational and prioritization skills, including the ability to manage multiple responsibilities and meet deadlines.
Ability to work effectively within and facilitate cross-functional teams.
Strong written and verbal communication skills, with the ability to communicate professionally at all organizational levels.
Ability to motivate and influence others, drive results through collaboration, and foster a cooperative work environment in a matrix organization.
Ability to promote teamwork, maintain a positive attitude, demonstrate flexibility, take initiative, and generate creative solutions.
Proficiency with Microsoft Office products, including Excel, Access, and Word.

Nice To Haves

Bachelor’s degree in a related field is strongly preferred.
Lead or supervisory experience is a plus.
Experience with SAP S/4Hana and RedZone or similar systems is preferred.

Responsibilities

Perform, track, and monitor GMP, Glass and Brittle Plastic, and other proactive internal audits.
Maintain, review, and close non-conformities.
Conduct new-hire training on GMP, HACCP, allergens, Food Defense, and other programs.
Conduct and monitor document control and annual competency training for the facility.
Participate in facility quality audits.
Conduct and monitor finished-goods gluten-free, heavy metal, and metal-detectable bandage/earplug testing.
Review and track plant performance on the Master Sanitation Schedule.
Assist with HACCP program management and serve as backup to the HACCP-certified team leader.
Communicate food safety and quality issues to Production Supervisors and Technicians.
Ensure adherence to quality and food safety laws, regulations, company policies, and practices.
Demonstrate the company’s core values and operating principles and follow company policies and procedures.
Perform other duties as assigned to support Ferrara business objectives.