Specialist, Quality Assurance

Quest Diagnostics•Oklahoma City, OK

1d•Onsite

About The Position

Our goal is to provide every patient and every customer with services and products of superior quality. We do that through commitment, leadership, and establishing rigorous processes which we measure and continually improve upon.

Requirements

At least three years’ experience and associated knowledge of Laboratory regulations (CMS/CAP/NYS) and accreditation processes in a Medical Laboratory-Clinical or Anatomic Pathology.
Minimum of 3 years Quality Assurance experience.
Knowledge of Laboratory regulations (CMS/CAP/NYS) and accreditation processes in a Medical Laboratory-Clinical or Anatomic Pathology.
PC application skills in Microsoft Office including Excel and Access.
Bachelor’s Degree (Medical Technology or Chemical, Biological, or Clinical Laboratory Science) (Required)

Nice To Haves

Lean Six Sigma (Continuous Improvement) experience preferred
Lab experience preferred

Responsibilities

Work with the Laboratory Director and Department Supervisors to facilitate the Quality Management Planning process.
Identify and monitor quality indicators.
Schedule and conduct Quality Meetings and distribute the minutes.
Ensure inspection preparedness by conducting internal audits of laboratory processes to identify non-conformances and areas of needed improvement.
Appropriate Authorization, Delegations, and associated Performance Assessments Training and Competency documented via MediaLab.
Testing Exceptions
Effectively create and complete Corrective and Preventive Actions (CAPAs) for areas where non-conformances are identified.
Immediate Corrective Actions
Preventative Actions with Patient Remediation
Continuous monitoring and Effectiveness Checks
License Coordinator for accreditation licensure.
QA Record organization and adherence to record retention requirements.
Responsible for management of the CAP website as applicable for the organizational profile as well as testing and supervisory personnel.
SmartSolve Software Administration for Document Control.
Manage SOP Life Cycle (Implementations, Recurring Reviews, Administrator monitoring reports).
Quality metrics data collection and analysis to identify trends and needed interventions.
Other duties as assigned.
Assists in safety audits, inspections, internal and external regulatory activities.
Assists with monthly safety meetings, SDS, JHA’s
Facilitate in ensuring safe environment is maintained
Ensures corporate safety protocols are followed
Ensures Safety is part of the Quality Management Plan
Assist in monitoring privacy incidents in Radar
Ensures corporate compliance protocols are followed
Helps interact with corporate compliance in applicable scenarios
Helps ensure public health reporting protocols are followed