Specialist, Operations Quality

Celestica•Portland, OR

About The Position

The Quality Specialist manages the three major phases of quality management: quality planning and prevention, corrective action, and continual improvement. The specialist leads process and procedure definition and helps maintain a continuous flow of high-quality products for customers. The role covers product and material quality from new product introduction through mass production, quality control planning, KPI monitoring, quality systems, audits, change implementation, and coaching junior quality staff. The position also participates in quality strategy deployment and completes assignments from a supervisor.

Requirements

  • Strong knowledge of quality tools, ISO and IPC standards, and processes.
  • Knowledge of software used to generate reports, capture data, and present data in an understandable format.
  • Strong knowledge of products and manufacturing processes.
  • Understanding of the business unit and how decisions affect customer satisfaction, product quality, on-time delivery, and profitability.
  • Knowledge of quality tools such as FMEA, PMP, SPC, and 8D methodology.
  • Knowledge of Six Sigma and Lean Kaizen.
  • Ability to communicate effectively with a wide variety of internal and external customers.
  • 4 to 6 years of experience in a similar role or industry.
  • Bachelor's degree in a related field, or an equivalent combination of education and experience.

Responsibilities

  • Lead the team in independently managing quality excursions and taking effective, timely actions.
  • Oversee product and material quality from new product introduction through mass production.
  • Develop quality control plans for the assigned area, covering materials, processes, and products.
  • Monitor and report quality KPIs for internal factory operations and external customers.
  • Drive continual improvement to benefit customers, Celestica, and suppliers.
  • Develop and maintain internal quality systems, procedures, work instructions, and workmanship standards.
  • Lead process, product, system, and supplier audits, and follow up on improvement actions.
  • Conduct industry standards compliance audits, including ISO-related audits, and safety audits.
  • Follow up on engineering changes and Supplier Process Change Notifications to ensure changes initiated internally or externally are implemented accurately and on time.
  • Coach junior quality staff to improve their quality knowledge.
  • Complete assignments from the supervisor and participate in quality strategy deployment.
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