Specialist, Operations Quality

Celestica•Tucson, AZ

About The Position

The Quality Specialist is responsible for the major phases of Quality Management: quality planning and prevention, corrective action, and continual improvement. The role leads process and procedure definition and helps maintain a continuous flow of high-quality products to customers. The position oversees product and material quality from new product introduction through mass production, develops quality controls, monitors performance, and drives improvement with customers, Celestica, and suppliers. It also maintains the internal quality system and supports audits, change implementation, and the development of junior quality staff. The position is based in Tucson, Arizona, at a US ITAR facility; employment may involve access to export-controlled goods and related information may be required after acceptance of employment to determine whether export-control exemptions or licenses are needed.

Requirements

  • Strong knowledge of quality tools, ISO and IPC standards, and processes.
  • Knowledge of software used to generate reports, capture data, and present data in an understandable format.
  • Strong knowledge of products and manufacturing processes.
  • Knowledge of the business unit and how decisions affect customer satisfaction, product quality, on-time delivery, and profitability.
  • Knowledge of quality tools such as FMEA, PMP, SPC, and 8D methodology.
  • Knowledge of Six Sigma and Lean Kaizen.
  • Ability to communicate effectively with a wide variety of internal and external customers.
  • Typically, 4 to 6 years of experience in a similar role or industry.
  • Bachelor's degree in a related field, or an equivalent combination of education and experience.

Responsibilities

  • Lead the team in handling quality excursions independently and taking effective, timely action.
  • Oversee product and material quality from NPI through mass production.
  • Develop quality control plans for the relevant material, process, or product area.
  • Monitor and report quality KPIs for internal factory and external customer performance.
  • Drive continual improvement to benefit customers, Celestica, and suppliers.
  • Develop and maintain internal quality systems, procedures, work instructions, and workmanship standards.
  • Lead process, product, system, and supplier audits, and follow up on improvement actions, including industry standards compliance and safety audits.
  • Follow up on engineering changes and Supplier Process Change Notifications to ensure internal and external changes are implemented accurately and on time.
  • Coach junior quality staff to improve their quality knowledge.
  • Complete assignments from the superior and participate in quality strategy deployment.
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