Specialist, Operations Quality
About The Position
The Quality Specialist is responsible for the three major phases of Quality Management: quality planning and prevention, corrective action, and continual improvement. The specialist leads process and procedure definition and helps maintain a continuous flow of high-quality products to customers. The role oversees product and material quality from new product introduction (NPI) through mass production, leads quality excursions and audits, and supports timely implementation of engineering and supplier process changes. The specialist also coaches junior quality staff and contributes to quality strategy deployment.
Requirements
- Strong knowledge of quality tools, ISO and IPC standards, and processes.
- Knowledge of software used to generate reports, capture data, and present data in an understandable format.
- Strong knowledge of products and manufacturing processes.
- Understanding of the business unit and how decisions affect customer satisfaction, product quality, on-time delivery, and profitability.
- Knowledge of quality tools and methods such as FMEA, PMP, SPC, and 8D methodology.
- Knowledge of Six Sigma and Lean Kaizen.
- Ability to communicate effectively with a wide variety of internal and external customers.
- Four to six years of experience in a similar role or industry.
- Bachelor's degree in a related field, or an equivalent combination of education and experience.
Responsibilities
- Lead the team in independently handling quality excursions and taking effective, timely action.
- Oversee product and material quality from NPI through mass production.
- Develop quality control plans for the relevant material, process, or product area.
- Monitor and report quality KPIs for internal factory stakeholders and external customers.
- Drive continuous improvement benefiting customers, Celestica, and suppliers.
- Develop and maintain internal quality systems, procedures, work instructions, and workmanship standards.
- Lead process, product, system, and supplier audits, and follow up on improvement actions.
- Conduct or support industry-standard, compliance, and safety audits.
- Follow up on engineering changes (EC) and supplier process change notifications (SPCN) to ensure internally and externally initiated changes are implemented accurately and on time.
- Coach junior quality staff to improve their quality knowledge.
- Complete assignments from the superior and participate in quality strategy deployment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
