Specialist, Operations Planning (Hybrid)

MSD • Upper Gwynedd Township, PA

2d • $87,300 - $137,400 • Hybrid

About The Position

The Specialist, Operations Planning is a P2 individual contributor role focused on reliably executing assigned activities and supporting larger programs or workstreams. The role requires clear communication of status and issues, timely escalation, and working independently on standard assignments while seeking guidance for non-routine issues, conflicting priorities, or decisions beyond assigned responsibility.

The Specialist delivers assigned planning tasks using agreed priorities, timelines, procedures, and standard planning processes, tools, systems, and SOP/GMP expectations. The role supports planning execution and business continuity by tracking inputs, dependencies, constraints, and open items; monitoring work for schedule, quality, compliance, capacity, or data issues; and communicating risks and blockers promptly. It also involves coordinating with stakeholders, sharing practical knowledge, contributing to continuous improvement and approved standardization, digitalization, or transformation activities, and applying new ways of working within the assigned scope.

The position is based primarily in West Point, Pennsylvania, with a hybrid work arrangement and 10% travel. The role is a regular position with a first-shift schedule. The stated salary range for the primary location is $87,300–$137,400, with eligibility for an annual bonus and long-term incentive, if applicable.

Requirements

• Bachelor’s degree in Supply Chain, Business Administration, Engineering, Life Sciences, or a related field, with a minimum of 3 years of relevant experience; alternatively, candidates with a high school diploma or associate degree and more than 8 years of direct clinical supply chain experience may be considered.
• Proven English proficiency, with the ability to communicate clearly in written and spoken English.
• Initial relevant professional experience in supply chain, operations planning, clinical supply, manufacturing, packaging, logistics, or a related business environment.
• Experience using SAP or other ERP systems and Microsoft Office applications, particularly Excel, Word, Outlook, and Teams.
• Ability to manage assigned deliverables, track priorities, and maintain accurate records and documentation.
• Ability to work effectively in a cross-functional and international team environment.
• Strong attention to detail, reliability, and ability to follow defined processes and procedures.
• Required skills listed: Business Continuity Planning (BCP), Clinical Supplies Management, Data Analysis, Escalation Management, Inventory Control Management, Issue Management, Microsoft Applications, Microsoft Office, MRP Systems, Production Planning, Project Management, Six Sigma, Stakeholder Engagement, Supply Chain, and Vendor Selection.

Nice To Haves

• Experience with planning processes, business systems, data tracking, documentation, or cross-functional coordination.
• Basic understanding of GMP, SOP, quality, or regulated business requirements.
• Interest in continuous improvement, standardization, digitalization, or process optimization activities.
• Familiarity with clinical supply chain operations, packaging activities, labeling processes, or related regulated operations.

Responsibilities

• Deliver assigned planning tasks and portions of larger programs, projects, or workstreams according to agreed priorities, timelines, and procedures.
• Apply standard planning processes, tools, systems, and SOP/GMP expectations to routine and moderately complex assignments.
• Organize personal activities and keep the manager or senior colleagues informed about progress, constraints, and support needs.
• Escalate conflicts, decisions, trade-offs, risks, and issues outside assigned responsibility promptly.
• Support planning execution for assigned portions of programs, processes, or workstreams.
• Track required inputs, dependencies, constraints, and open items related to assigned tasks.
• Communicate progress, missing information, workload concerns, and potential continuity risks early.
• Monitor assigned tasks for schedule, quality, compliance, capacity, or data-related issues.
• Flag conflicts, deviations from plans, missing inputs, and blockers, and provide relevant facts to support resolution.
• Communicate status, open items, constraints, and support needs within assigned scope.
• Collect and clarify required inputs from business and functional partners.
• Provide accurate updates and factual input to meetings or discussions when requested.
• Share practical learnings, process updates, and useful information with colleagues.
• Support documentation, knowledge transfer, or onboarding when requested and within the employee’s experience.
• Collaborate constructively, seek feedback, and raise questions early.
• Identify and share practical improvement ideas related to assigned tasks, processes, documentation, or tools.
• Complete assigned actions supporting approved standardization, digitalization, or transformation activities.
• Apply new ways of working within assigned responsibilities and provide feedback on implementation challenges.

Benefits

• Medical, dental, and vision healthcare benefits and other insurance benefits for employees and family.
• Retirement benefits, including 401(k).
• Paid holidays, vacation, compassionate days, and sick days.
• Eligible for an annual bonus and long-term incentive, if applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level