Specialist, Logistics (LTL)

Rxo Corporate Solutions • Minneapolis, MN

1d

About The Position

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. LTL Logistics Specialists manage daily operations for our customer accounts, including coordinating and tracking shipments, handling freight classification and pricing for quotes, and building relationships with carriers and customer contacts. They ensure profitability by selecting optimal carriers and service levels, resolving shipment issues, while upholding our high level of service.

Requirements

• Coordination and tracking of shipments
• Freight classification and pricing for quotes
• Building relationships with carriers and customer contacts
• Selecting optimal carriers and service levels
• Resolving shipment issues
• Upholding high service levels
• Understanding customer growth strategies, goals, and contractual agreements
• Monitoring load boards
• Effective and punctual communication with internal teams and external customers
• Accurate pricing for quote requests
• Compliance with industry standards and regulations
• Identifying, communicating, and resolving shipment issues
• Developing strong working relationships with customer contacts and facilities
• Fostering internal relationships with carrier representatives, managers, and sales teams
• Contributing as a team player

Responsibilities

• Execute daily operations for assigned accounts, understanding their growth strategies, goals, and contractual agreements.
• Track all customer shipments, monitor assigned portion of the load board, and ensure all loads are covered and serviced properly.
• Communicate effectively and punctually with both internal teams and external customers, using the appropriate channels.
• Handle freight classification, provide accurate pricing for quote requests, and ensure compliance with industry standards and regulations.
• Identify, communicate, and resolve any issues related to shipments, including delays, discrepancies, or damages, to ensure smooth operations.
• Develop strong working relationships with customer contacts and facilities.
• Foster internal relationships with carrier representatives, managers, and sales teams, and contribute as a team player.
• Identify whether customers with heavy and/or consistent freight volume would be suited for possible customer-specific pricing.

Benefits

• Competitive pay
• Paid time off includes: up to 8 holidays, up to 2 Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO
• up to 40 hours bereavement leave
• up to 16 hours volunteer time
• jury duty
• at least 2 weeks family bonding leave
• up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Health insurance
• Prescription insurance
• Dental insurance
• Vision insurance
• Basic and supplemental life insurance
• Short and long-term disability insurance
• Accidental death and personal loss insurance
• Business travel insurance
• Legal services insurance
• ID theft insurance
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Adoption assistance
• Health Savings Account
• Health Care Flexible Spending Account
• Dependent Care Flexible Spending Account
• Commuter Spending Account
• Health Reimbursement Arrangement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed