Specialist, IT Business Analysis (Ramco)

L3HHCM20Mirabel, QC
Onsite

About The Position

We are seeking a dynamic Ramco Business Analyst to join our team. In this role, you will be a key contributor to system integration, ensuring seamless collaboration between the various Ramco ERP modules and their interfaces with SAP and other systems. You will play a critical role in analyzing business requirements, translating those needs into clear and actionable requirements for configurators and developers, and supporting our internal partners throughout the entire solution lifecycle.

Requirements

  • College or university degree in Information Technology, Business, or equivalent experience.
  • 3-5 years of experience in business analysis.
  • Strong analytical skills, synthesis ability, and critical thinking.
  • Ability to design and advocate optimal solutions for complex challenges.
  • Strong team spirit with a customer‑focused mindset.
  • High level of autonomy, strong organizational skills, and attention to detail.
  • Excellent written communication skills.
  • Fluency in French (spoken and written) and good working knowledge of English.
  • Must be eligible for registration with the Controlled Goods Program.
  • Must be eligible to obtain and maintain a government of Canada Reliability status and Secret Level 2/NATO Secret security clearance.
  • Must be eligible to meet the requirements for U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

  • Analyze and resolve incident tickets, problems, and change requests.
  • Recommend best practices and propose high value‑added solutions aligned with business needs.
  • Gather and document business, functional, and non‑functional requirements.
  • Contribute to planning activities and effort estimation for deliverables.
  • Actively participate in workshops.
  • Translate operational needs into functional specifications.
  • Prepare and execute integrated testing activities, including the creation and validation of test cases with internal stakeholders.
  • Deliver training to super users on new features and system enhancements.
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