Specialist, IT Business Analysis (Ramco)

L3HHCM20 • Mirabel, QC

5d • Onsite

About The Position

We are seeking a dynamic Ramco Business Analyst to join our team. In this role, you will be a key contributor to system integration, ensuring seamless collaboration between the various Ramco ERP modules and their interfaces with SAP and other systems. You will play a critical role in analyzing business requirements, translating those needs into clear and actionable requirements for configurators and developers, and supporting our internal partners throughout the entire solution lifecycle.

Requirements

• College or university degree in Information Technology, Business, or equivalent experience.
• 3-5 years of experience in business analysis.
• Strong analytical skills, synthesis ability, and critical thinking.
• Ability to design and advocate optimal solutions for complex challenges.
• Strong team spirit with a customer‑focused mindset.
• High level of autonomy, strong organizational skills, and attention to detail.
• Excellent written communication skills.
• Fluency in French (spoken and written) and good working knowledge of English.
• Must be eligible for registration with the Controlled Goods Program.
• Must be eligible to obtain and maintain a government of Canada Reliability status and Secret Level 2/NATO Secret security clearance.
• Must be eligible to meet the requirements for U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

• Analyze and resolve incident tickets, problems, and change requests.
• Recommend best practices and propose high value‑added solutions aligned with business needs.
• Gather and document business, functional, and non‑functional requirements.
• Contribute to planning activities and effort estimation for deliverables.
• Actively participate in workshops.
• Translate operational needs into functional specifications.
• Prepare and execute integrated testing activities, including the creation and validation of test cases with internal stakeholders.
• Deliver training to super users on new features and system enhancements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree