Specialist Inventory Management

Hilton Grand Vacations•Las Vegas, NV

About The Position

The Inventory Operations Specialist performs tasks within the property management system under general supervision, completing assigned work accurately and on time and auditing the work of others. The role uses Clarity, Voice, Salesforce, spreadsheets, and other systems to process reservations and update available inventory. The Specialist coordinates with other departments and internal and external contacts, follows departmental policies and procedures, records statistics, and keeps a supervisor or manager informed of relevant issues. Employees must be available to work a flexible schedule. The Specialist maintains ownership of assigned work and projects, facilitates program and resource updates under supervisor and manager direction, and cross-trains with other team members on coordinator and specialist responsibilities. The role also requires completing assigned company training, complying with company policies and standards, and performing other related duties as assigned.

Requirements

  • Beginner to intermediate Excel skills.
  • Ability to learn new applications.
  • Strong attention to detail.
  • Strong communication skills.
  • Ability to navigate multiple computer systems and screens simultaneously.
  • Availability to work a flexible schedule.

Nice To Haves

  • Timeshare experience.
  • Hospitality experience.
  • Microsoft Office applications.

Responsibilities

  • Complete assigned work accurately and on time, and audit the work of others.
  • Receive and service reservation entries promptly and in accordance with department policies, procedures, and operating standards.
  • Process reservations and update available inventory in Clarity and Voice.
  • Update spreadsheets and systems, including accurately making inventory available for booking.
  • Coordinate with Sale Sites, Club departments, Field Inventory, YM Call Centers, and other internal and external contacts.
  • Keep a supervisor and/or manager informed of relevant issues.
  • Generate and record statistics.
  • Maintain ownership of assigned work and special projects, completing them accurately and on time.
  • Facilitate updates and changes to programs and resources under the direction of the Supervisor and Manager.
  • Cross-train with team members on coordinator and specialist responsibilities.
  • Complete required company training and compliance courses and adhere to company policies and standards.
  • Perform other related duties as assigned.

Benefits

  • Recognition programs and rewards.
  • Medical, dental, and vision coverage.
  • Hilton hotel travel discounts worldwide through the Go Hilton program.
  • Employee pricing platform through Perks at Work.
  • Employee Assistance Program supporting physical and mental well-being.
  • Paid vacation time and paid sick days.
  • 401(k) program with company match.
  • Tuition reimbursement programs.
  • Learning and advancement opportunities.
  • Daily pay.
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