Specialist Inside Sales Hybrid Irvine, CA

Henkel group•Los Angeles, CA

10d•$80,000 - $95,000•Hybrid

About The Position

Henkel is hiring a Specialist Inside Sales professional for its Adhesive Technologies business unit. The role executes sales plans and strategies aligned with the business unit’s objectives, maintaining and developing existing customers while acquiring new ones. The position supports sales and distribution targets for assigned territories or accounts and builds relationships with customers and distributors. The role coordinates with key account and sales teams, technical customer service, and technical advisors to address customer needs, conduct line trials, resolve requests and complaints, and implement education. It also supports pricing and promotional activity, distributor salesforces, point-of-sale execution, customer orders and agreements, reporting, contract administration, and overdue-payment management. This is a hybrid position requiring three days per week in the Irvine office and two remote days. Travel is expected four to six times per year, including international travel to Canada. The stated salary range is $80,000 to $95,000, with possible incentive pay or other compensation.

Requirements

Bachelor’s degree.
Two years of technical corporate sales experience.
Experience with chemical formulations and/or electronics systems.
Experience with Salesforce.
Efficient sales management skills and established digital skills, including CRM, social selling, and presentations.
Effective communication skills at all levels of the business and with customers and distribution partners.
Ability to assist and provide support in crisis situations.
Availability for a mandatory hybrid schedule: three days per week in the Irvine office and two days working remotely.
Ability to travel four to six times per year, including international travel to Canada.

Responsibilities

Execute local sales plans and strategies in line with SBU strategy to maintain and develop existing customers and acquire new customers.
Develop and execute an action plan for each customer based on the customer roadmap.
Deliver sales and distribution targets (KP OSG and PC % / GP %) in the territory or at the defined account.
Build and maintain strong relationships with customers and distributors.
Communicate with the KAM and sales team on specific customer tasks and priorities.
Coordinate with technical customer service to conduct line trials and resolve customer requests and complaints.
Execute pricing and promotional actions and implement KAM strategy, including listings and promotions.
Manage or steer distributor salesforces and third-party representation.
Ensure excellent point-of-sale execution, merchandising, and brand representation in stores and salons.
Conduct field, market, jobsite, or store visits; follow up on store implementation and promotions; monitor in-store stock levels; and identify gaps.
Coordinate education implementation and sales impact with technical advisors.
Take and process customer orders, negotiate customer agreements, and complete related reporting and contract-management administration.
Manage overdue payments and block orders when needed.