Specialist III, Quality Relations

NIGHTINGALE EDUCATION LLC SOLE MB•Salt Lake City, UT

9d•Onsite

About The Position

The Specialist III, Quality Relations designs and implements training programs in Canvas and ensures content is up-to-date, accurate, and engaging across the assigned function or functions within Academic Operations. This role collaborates closely with Specialist II and I to ensure training delivery aligns with departmental needs and company standards.

Requirements

Bachelor’s degree in human resources, education, instructional design, or related field
Minimum of 3 years of experience in training, coaching, or instructional design
Strong understanding of adult learning principles and training methodologies
Excellent presentation, communication, and interpersonal skills
Proficiency in Canvas, LMS platforms, and Microsoft Office products
Ability to engage and motivate participants in a functional environment
Must demonstrate a minimum of one year of high-impact proficiency in current Academic Operations role to be eligible

Nice To Haves

Certification in training or instructional design (e.g., CPLP, ATD) is a plus

Responsibilities

Build training programs and modules into Canvas for assigned function(s)
Update and maintain existing training content in Canvas based on feedback and evolving processes
Collaborate with Specialist II and I to ensure content accuracy and alignment with functional requirements
Evaluate training effectiveness through assessments, feedback, and performance metrics
Identify trends in learner or employee training challenges and recommend process improvements
Support Specialist I by providing guidance and mentorship for delivery of training to new hires
Participate in cross-functional projects and initiatives to enhance training materials and processes
Maintain accurate records of training completion, attendance, and outcomes
Assist in the development and implementation of remediation programs as needed
Ensure consistent use of training technology tools for communication and data integrity
Perform high-impact role duties to maintain credibility within the function