Specialist II, Admissions

Monroe Community College•Rochester, NY

About The Position

The Specialist II, Admissions participates in developing and executing a comprehensive admissions and student recruitment program, with particular emphasis on outreach and enrollment for Adult, Readmit, and Transfer students and enrollment in SUNY Reconnect. The role advises prospective students, develops and assesses recruitment programs on and off campus within an assigned territory, supports enrollment technology and application processing, reviews applications, and maintains an inquiry follow-up system. The position works to meet enrollment goals for Adult, Transfer, and Readmit populations. It provides in-person and virtual admissions appointments, supports program selection and career assessment, and offers pre-financial-aid counseling. The Specialist develops community outreach and recruitment activities, conducts information sessions, evaluates applications and transfer credit, supports orientation and non-credit-to-credit enrollment, and uses college technology and software systems to manage recruitment, marketing, and admissions processing. The role also interprets college policies and procedures, participates in events and meetings, provides coverage for other Admissions Specialists, and collaborates on Academic and Student Affairs initiatives. The position is primarily sedentary and based in a typical office environment, with prolonged computer use and keyboarding, occasional lifting or moving of items up to 10 pounds, and occasional local or out-of-town travel. The schedule is 11 a.m.–7 p.m. and includes evenings and occasional Saturdays and Tuesdays (or an alternate day based on department needs). Remote work outside New York State is generally not authorized, except in limited, short-term circumstances approved by the College. Applicants must apply online and submit a resume/CV and cover letter. Official transcripts are required upon employment; applicants with foreign degrees must provide a credential evaluation. Applicants will also be asked for contact information for three professional references.

Requirements

  • Earned bachelor's degree from an accredited higher education institution.
  • At least three years of professional experience in education, student services, advising, counseling, human services, social work, or a closely related field.
  • Strong understanding of college student development and ability to educate college students on navigating the higher education system.
  • Strong written and oral communication skills.
  • Evidence of respect for and understanding of people with diverse backgrounds, abilities, and needs, and commitment to supporting an inclusive campus environment.
  • Strong interpersonal skills and ability to interact with students, parents, faculty, and staff.
  • Availability to work evenings and occasional Saturdays and Tuesdays, or an alternate day based on department needs; schedule is 11 a.m.–7 p.m.
  • Valid New York State driver's license and willingness to travel to recruitment visits within Monroe County and surrounding counties.

Nice To Haves

  • Master's degree in education, higher education, counseling, social work, or a related field.
  • Community college experience.
  • Experience with student information systems.
  • Proficiency in reading, writing, and speaking Spanish or other languages.

Responsibilities

  • Participate in developing and executing admissions and student recruitment programs, especially for Adult, Readmit, and Transfer students and SUNY Reconnect.
  • Work toward specified enrollment goals for Adult, Transfer, and Readmit student populations.
  • Provide in-person and virtual admissions appointments, assisting students with program selection, career assessment support, and pre-financial-aid counseling.
  • Develop off-campus recruitment plans and conduct community outreach, representing the College at community events, job fairs, and related activities in Monroe County and surrounding counties.
  • Develop and coordinate on- and off-campus recruitment activities with community agencies and organizations.
  • Develop and conduct information sessions supporting adult student enrollment and highlighting SUNY Reconnect programs.
  • Maintain knowledge of college reentrance requirements and degree-program curricula, transfer outcomes, and placement outcomes.
  • Evaluate and make admission decisions on applications, assist with transfer credit, and review applications from the assigned territory.
  • Monitor application and processing procedures to support efficiency, clear information, and timely territory management.
  • Maintain familiarity with the College's non-credit offerings and provide direct enrollment support to non-credit-to-credit students.
  • Support Adult, Transfer, and Readmit Orientation.
  • Use technology and software systems to support recruitment, marketing, admissions processing, and College initiatives.
  • Interpret relevant College policies and procedures for students, faculty, and staff.
  • Participate in events outside regular College hours, including open houses.
  • Attend unit meetings and provide coverage for other Admissions Specialists as needed.
  • Collaboratively support Academic and Student Affairs initiatives.
  • Serve on committees, participate in meetings, and perform additional duties as assigned by the Associate Director or Director.
  • Adhere to the College Code of Conduct and contribute to an equitable, inclusive, and collaborative College environment.
  • Maintain technological competencies used by the College and pursue professional growth, including ongoing training in diversity, equity, and inclusion.

Benefits

  • Flexible Work Policy for benefit-eligible employees, with arrangements that may include flextime or staggered shifts, remote work or telecommuting, and a compressed work schedule, subject to operational needs and policy limitations.
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