Specialist I, Third Party Logistics

Carvana•Tempe, AZ

9d•Onsite

About The Position

We are seeking a motivated Third-Party Logistics Specialist to manage day-to-day vehicle transport and inventory movement across various platforms. In this role, you will collaborate closely with onsite personnel and customers to ensure timely deliveries. Key responsibilities include seamless load coordination, proactive communication, and prompt resolution of operational challenges to maintain an efficient transportation network.

Requirements

Must commute to the Tempe office (5 days a week).
Proven experience in customer support
Excellent communication skills, both written and verbal.
High School diploma or GED required
Tech-savvy with strong critical thinking skills.
Proficient in English.

Nice To Haves

Transportation experience preferred, not required.
Associate's degree preferred.

Responsibilities

Efficiently manage high-volume daily communications, answering roughly 100 dispatch phone calls per day and responding promptly to customer and carrier emails or Slack messages.
Coordinate and monitor outbound and inbound vehicle shipments across multiple software platforms
Proactively resolve carrier issues and complex logistics challenges in a timely and professional manner.
Reconcile delivery information with inventory reports and perform administrative operational duties such as securing gate passes and vehicle tags.
Make outbound tracking calls to ensure delayed or late inventory is moved safely, efficiently, and at a fair cost.
Evaluate incoming pick-up and delivery requests, determine optimal carrier assignments, and negotiate competitive rates and terms.