Specialist I, Inbound Correspondence Processing

Resurgent Capital Services • Greenville, SC

2d

About The Position

Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!
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Specialist I, Inbound Correspondence Processor uses their process knowledge to review and disposition Correspondence.

Requirements

• 1-2 years of related experience
• Good understanding of FDCPA and state guidelines outlined in Core P&P
• Strong effective communication (oral and written) skills, strong organizational/time management skills, and attention to detail
• Advanced analytical skills and process-oriented mindset
• Excellent work ethic and unquestionable integrity
• Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook) and aptitude for learning new systems

Responsibilities

• Ability to work in a detail oriented, time sensitive environment
• Strong time management skills
• Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards
• Ability to handle confidential material in a professional, ethical manner
• Excellent communication and interpersonal skills and ability to communicate effectively at all levels in person, by phone and by email
• Exhibit excellence in customer service and the ability to serve others
• Professional appearance and attitude
• Proficient with Microsoft Office
• Sitting and reading for long periods of time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED