Specialist I, eCommerce Sales & Merchandising
About The Position
This position is responsible for driving profitable online sales growth across owned and third-party eCommerce platforms. This role combines sales execution, digital merchandising, and platform optimization to maximize revenue, conversion, and customer experience. What is Expected of You and Others at This Level Performs routine, entry-level assignments Knowledge and exposure to fundamental theories, principles and concepts gained through education and/or experience Develops competence by performing structured work assignments Uses existing procedures to solve routine or standard problems Receives instruction, guidance and direction
Requirements
- Bachelor’s Degree required (or the equivalent in work experience)
- 1-3 years’ relevant experience required
- Excellent organizational skills and attention to detail
- Excellent written and verbal communication skills
- Proficient in Microsoft Office Suite or similar software
- Collaborates - Builds partnerships and works cooperatively with others to achieve shared objectives
- Ensures Accountability - Holds self and others accountable to meet commitments
- Being Resilient - Rebounds from setbacks and adversity when facing difficult situations
- Customer Focus - Builds strong customer relationships and delivers customer centric solutions
- Values Differences - Recognizes the value that different perspectives and cultures bring to an organization
- Optimizes Work Processes - Knows the most effective and efficient processes to get things done, with a focus on continuous improvement
- Instills Trust - Gains the confidence and trust of others through honesty, integrity, and authenticity
Responsibilities
- Manage 1-2 assigned eCommerce platforms with annual revenue responsibility of less than $1M, supporting day-to-day sales growth, merchandising, and operational execution
- Execute platform sales and merchandising activities including product launches, pricing updates, promotions, inventory monitoring, and assortment maintenance under the guidance of senior team members
- Maintain and optimize product listings by ensuring accurate product content, attributes, imagery, categorization, and compliance with platform requirements to support customer experience and conversion
- Support promotional and pricing execution by coordinating deal setup, monitoring campaign performance, and ensuring timely implementation across assigned channels
- Monitor platform performance and business metrics, identifying trends, issues, and opportunities while providing regular reporting and basic recommendations to internal stakeholders
- Develop working relationships with platform partners and internal teams to support business objectives and resolve operational issues
- Build proficiency in platform tools, analytics, and eCommerce best practices, using available insights and market knowledge to improve listing quality, sales performance, and operational execution
- Maintain awareness of competitive activity and market trends to support merchandising decisions and contribute to profitable growth initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
