Specialist I, Access Control (SOCO Gas HQ)

Southern Company • Atlanta, GA

1d • Onsite

About The Position

The Access Control Specialist serves as the first point of contact for employees, visitors, and contractors entering company facilities. This position ensures a positive guest experience while maintaining a secure environment through effective access control procedures, professional communication, and adherence to company security protocols.

Requirements

• High school diploma or GED required
• 1–3 years of experience in customer service, front desk, or security/access control roles.
• Strong interpersonal and communication skills.
• Ability to maintain professionalism and composure in stressful situations.
• Proficient in Microsoft Office and basic computer applications.
• Must demonstrate integrity, reliability, and attention to detail.

Nice To Haves

• some college coursework preferred
• Familiarity with access control and visitor management systems preferred.

Responsibilities

• Greet and assist all guests, employees, and vendors in a courteous and professional manner.
• Verify identification and authorization for facility access in accordance with established security policies.
• Issue and manage visitor and contractor badges, ensuring accurate logging and recordkeeping.
• Coordinate with security officers, reception, and facilities personnel to ensure efficient visitor flow.
• Provide information, directions, and assistance to guests and employees as needed.
• Handle incoming calls and inquiries related to visitor scheduling or access permissions.
• Support the onboarding process for new employees by facilitating ID badge issuance and access provisioning.
• Prepare daily logs, visitor reports, and incident documentation as required.
• Participate in regular security and customer service training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees