Specialist I, Access Control (SOCO Gas HQ)

Southern Company • Atlanta, GA

1d • Onsite

About The Position

The Access Control Specialist serves as the first point of contact for employees, visitors, and contractors entering company facilities. This position ensures a positive guest experience while maintaining a secure environment through effective access control procedures, professional communication, and adherence to company security protocols.Southern Company is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service.

Requirements

• High school diploma or GED required
• 1–3 years of experience in customer service, front desk, or security/access control roles
• Strong interpersonal and communication skills
• Ability to maintain professionalism and composure in stressful situations
• Proficient in Microsoft Office and basic computer applications
• Must demonstrate integrity, reliability, and attention to detail

Nice To Haves

• Some college coursework preferred
• Familiarity with access control and visitor management systems preferred

Responsibilities

• Greet and assist all guests, employees, and vendors in a courteous and professional manner.
• Verify identification and authorization for facility access in accordance with established security policies.
• Issue and manage visitor and contractor badges, ensuring accurate logging and recordkeeping.
• Coordinate with security officers, reception, and facilities personnel to ensure efficient visitor flow.
• Provide information, directions, and assistance to guests and employees as needed.
• Handle incoming calls and inquiries related to visitor scheduling or access permissions.
• Support the onboarding process for new employees by facilitating ID badge issuance and access provisioning.
• Prepare daily logs, visitor reports, and incident documentation as required.
• Participate in regular security and customer service training programs.

Benefits

• Competitive base salary
• Annual incentive awards for eligible employees
• Health benefits
• Welfare benefits
• Retirement benefits designed to support physical, financial, and emotional/social well-being
• Additional compensation, such as an incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees