Specialist, Executive and Colleague Communications

American Express•New York, NY
•$65,500 - $102,500

About The Position

Corporate Affairs and Communications (CA&C) is a global strategic function that shapes and communicates American Express’ brand message and key business initiatives to shareholders, colleagues, and the broader community. It oversees global public affairs and media relations, social media, colleague communications, and corporate sustainability. The Specialist, Executive and Colleague Communications develops and implements multimedia campaigns that keep American Express colleagues informed about enterprise priorities, business performance, and key initiatives. The role works with stakeholders across functions and markets to produce clear, compelling, and visually engaging communications that encourage engagement, support learning, and drive action. The ideal candidate is a versatile communications professional with strong writing and design skills, creative instincts, attention to detail, a problem-solving mindset, and a collaborative approach. American Express describes its culture as grounded in its history of innovation, shared values, leadership behaviors, and commitment to customers, communities, and colleagues. The company offers flexibility through Amex Flex, with onsite, hybrid, or fully virtual arrangements depending on the role and business needs. Employment eligibility to work in the United States is required; the company will not pursue visa sponsorship for these positions.

Requirements

  • 3–5 years of experience in corporate communications, executive communications, colleague communications, public relations, or a related field.
  • Strong writing, editing, and storytelling skills, including the ability to translate complex topics into clear, compelling communications for varied audiences.
  • Strong design skills and experience using Adobe Creative Suite, including InDesign, After Effects, Illustrator, and Photoshop.
  • Experience developing content across digital, video, and live or virtual formats and channels.
  • Strong collaboration skills and the ability to build relationships and work effectively across teams, functions, and levels.
  • Sound judgment, strong attention to detail, and the ability to work effectively in a complex, fast-paced environment.
  • Eligibility to work in the United States; American Express will not pursue visa sponsorship for these positions.

Nice To Haves

  • Experience with executive, colleague, and/or HR communications.

Responsibilities

  • Write, design, and edit communications for selected topics and audiences across colleague channels, including the company intranet, Slack, and digital screens.
  • Develop communications that build awareness of learning opportunities and help colleagues strengthen critical skills, embrace new ways of working, and drive innovation.
  • Support communications for high-visibility enterprise programs and initiatives, including company announcements, awards, colleague learning, and emerging enterprise priorities.
  • Identify creative approaches to storytelling, design, and multimedia content to increase the relevance and impact of colleague communications.
  • Work with internal teams to manage logistics and presentations for colleague events, including town halls, forums, new program launch events, and onsite engagement activities.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% company match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working arrangements, depending on role and business need
  • More than 20 weeks of paid parental leave for all parents, including for pregnancy, adoption, or surrogacy
  • Free access to global onsite wellness centers staffed with nurses and doctors, depending on location
  • Free and confidential counseling support through the Healthy Minds program
  • Career development and training opportunities
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